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  • Hosted VoIP Choices Extended By Snom


    Snom     has stated its 7xx series of SIP-based IP endpoints which has received certification to work with Class 5 Softswitch and IPsmarx' multi-tenant IP-PBX platform.

    The certification enables IPsmarx customers the ability to make use of Snom's 7xx series phones with Class 5 Softswitch and its multi-tenant IP-PBX, which includes email marketing, integrated billing, e-commerce functionality and call routing that are wrapped up in a single solution.

    IPsmarx is unique since its VoIP-based telephony services have been packaged to include service applications, billing, marketing capabilities, softswitch and account management. This single solution supports both direct and indirect sales channels. The integrated billing, softswitch and application servers offers scalable and reliable delivery of SIP trunks, VoIP business lines and hosted IP-PBX services with faster time to market and with low costs of ownership.

    Mike Storella, COO of snom indicated that IPsmarx has been the market leader in the fast growing IP-PBX and Softswitch market.

    There has been a steady growth for hosted IP-PBX services as customers leverage its main benefits in terms of convenience, cost, reliability, rich features and unlimited calling.

    In 2010, IPsmarx joined Snom's technology partner program in Snom’s quest to achieve interoperability with the leading communication technology partners.

    The 7xx series of phones from Snom include:
    710: The 710 phone has a rich set of everyday business telephony features, supports four SIP identities and it is suitable for small and large scale deployments.
    720: The 720 supports 12 SIP identities and is Bluetooth headset ready. It also comes with two Gigabit Ethernet ports including one for Power over Ethernet and a USB connector.

  • IPsmarx Releases New Line of VoIP Mobile Dialers for iPhone, Android, and Windows Mobile

    IPsmarx announced the release of Breeze, their new line of VoIP Mobile Dialers that can be used with smartphones, such as the iPhone, Windows Mobile, and Android devices.

    By implementing IPsmarx Breeze, VoIP service providers can offer their own branded VoIP application that will enable their end users to make and receive calls using Wi-Fi or 3G on their smart phones.

    According to press release, with Breeze, end users "enjoy the convenience of using their smart phones’ existing contact list and advanced features like Call Forwarding, Call Waiting, Music on Hold, and Call Transfer, while making cost saving calls using the internet."

    “The Pre-paid Press estimates mobile smart phone traffic to increase by 700% over the next five years and according to latest statistics published on itmag.com, the mobile VoIP market will be worth US $32.3 billion by 2013 and when 2019 rolls around, half of all mobile calls will be made over all-IP Networks,” said Andrea Lopez, Senior Tech Sales Representative for IPsmarx.

    “Consumers and businesses are changing the way they communicate and service providers have to stay ahead of this trend by offering VoIP on smart phones,” she added.

    Because IPsmarx maintains an in-house development team, they are committed to updating the Breeze application as smart phones and their operating systems evolve.

    “This furthers our mission to enable our VoIP Service Provider clients to stay ahead of VoIP trends and offer competitive features to differentiate their service in the constantly evolving VoIP marketplace,” said Arash Vahidnia, IPsmarx CEO,

    “By implementing Breeze, we expect to see our existing clients greatly expand their businesses. Service Providers who have not migrated to IPsmarx yet have the opportunity to use IPsmarx Breeze with their existing Softswitch or IP-PBX platform without having to invest in a new softswitch."

    Combined with the IPsmarx Multi-Tenant IP-PBX System, Breeze is a superior mobile VoIP application for enterprises as it can be used as an extension in the PBX system.

    Breeze also supports VoIP Tunneling Technology and if integrated with IPsmarx Tunneling server, it can work from blocked areas or from behind firewalls for both incoming and outgoing calls.

  • IPsmarx Announces Completion of Interoperability Testing with 360networks

    IPsmarx has announced a referral arrangement with 360networks, a full service wholesale provider of Private Line Transport, VoIP, IP, and Local Access (T1/DS3) services on its wholly-owned fiber optic backbone. Through this arrangement IPsmarx will recommend 360networks’ IP and Toll Free Origination services to complement IPsmarx Class 5 and IP-PBX Solutions.

    According to IPsmarx, following the successful completion of interoperability testing between the two companies, IPsmarx’ existing entrepreneurial and calling card operator customers can now utilize 360networks’ Wholesale VoIP Origination services to "grow into new markets, offer more services and decrease the initial investment to get started."

    Steve Cardwell, vice president of sales at 360networks, stated, “We are excited to have completed interoperability testing with IPsmarx so their customers can now easily deploy our wholesale VoIP services in conjunction with IPsmarx’ award-winning solutions.”

    “This interoperability relationship with 360networks furthers our mission to fully support our clients as they enter the VoIP market,” says Andrea Lopez, Technical Sales Representative for IPsmarx. “Giving our clients many options for DID providers and termination suppliers allows them to expand their businesses and become more competitive.”

    According to IPsmarx, their solutions are "modular, scalable and flexible." This gives clients the opportunity to customize solutions to their needs or offer multiple services from one platform. IPsmarx helps service providers minimize the risks of entering a new market by providing security, technical training, support and a reliable billing platform.

    Meeting IPsmarx’ specifications, 360networks is compatible with IPsmarx’ SIP Based Calling Card solution that helps entrepreneurs and existing calling card operators manage and grow a successful calling card business. Features include; a variety of recharge options, home services to set up customer accounts and an E-store site to sell services on-line. Service providers can also offer a Class 5 Solution which provides value-added services to become a residential IP phone service company with features such as conferencing, voicemail and calling packages.

    The IPsmarx Multi-Tenant IP-PBX Platform empowers VoIP Providers to deliver robust VoIP services to their SMB and enterprise clients. With abundant features and streamlined customer management, IPsmarx’ IP-PBX Platform integrates billing, call routing, and e-commerce into one unified solution.

  • IPsmarx Wants to Revolutionize the Calling Card Industry

    IPsmarx released their newest innovation for the prepaid phone card industry that is said to allow Calling Card and Pinless Service Providers to expand their network of sales agents, increase their customer base, and reduce operating costs.

    The development came about when IPsmarx discovered, through internal client surveys, that there are two unmet needs in the prepaid calling card industry:

    1. The ability for end users to recharge pinless accounts in person, without using internet or a credit card.
    2. The ability for an agent at a retail location to recharge an end user’s pinless account over the phone.

    “Traditionally, the prepaid calling card market has consisted of consumers who pay cash in person for printed cards,” said Carrie Fedders, Account Manager with IPsmarx.

    "This segment of the market typically doesn’t have access to the Internet, may not feel comfortable using a credit card or simply do not own a credit card. However, with the growing trend of pinless dialing, which is much more convenient for consumers, we decided to develop a solution so cash paying customers can still take advantage of the convenience of having a pinless calling account, without having to pay online with a credit card,” he said.

    With the new Retail Store Recharge feature, service providers can now enable their retail store agents to recharge customers’ PINless calling accounts in person. Agents also have the ability to recharge customers’ accounts over the phone through IVR (Interactive Voice Response,) allowing service providers to sign up agents that may not have access to a computer or internet at their retail locations.

    Since only a phone is needed to complete the transaction, this new system enables service providers open up a non-traditional network of PINless agents such as ethnic grocers, restaurants, and small convenience stores.

    “The release of this unique feature, furthers our mission to help our existing client base of Calling Card Service Providers expand their businesses,” says IPsmarx CEO, Arash Vahidnia, “The calling card market is changing rapidly and with the development of cutting edge features such as this, we can be certain that our clients are in the forefront of the competitive marketplace.”

    According to IPsmarx, Calling Card Service Providers who implement this new feature benefit from reduced operating costs – namely calling card printing and marketing costs. Further, they are able to expand their existing network of sales agents and increase their recurring business, thus increasing market share, and, lastly, by offering a singularly unique feature in the competitive calling card landscape, “they are leaps and bounds ahead of their competition.”

    The company claims that customers who depend on calling cards to stay in touch with friends and family living in foreign countries will be the biggest winner of this new technology. “They’re able to experience greater convenience by retaining one primary calling card carrier instead of buying single use cards each time they need to make a phone call.”

    Watch a video on the new Retail Store Recharge Over the Phone system.

     

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    IPsmarx SIP Based Calling Card Platform has been named our “Product of the Year Award” in 2008 and 2009.

    Related articles
    IPsmarx Partners with snom to Deliver VoIP Services for SMBs and Global Enterprises
    Winning VoIP Philosophy: Interview with Arash Vahidnia, CEO of IPsmarx
    IPsmarx Introduces IP-PBX And SIP Trunking To Its “All In One” Solution
    IPsmarx SIP-Based Calling Card Platform Wins “Best VoIP Product of the Year”

  • IPsmarx Partners with snom to Deliver VoIP Services for SMBs and Global Enterprises

    snom announced that IPsmarx, maker of the IPsmarx’s Multi-Tenant IP-PBX Platform, has joined snom’s partner program as an Advanced Technology Partner.

    According to snom, after rigorous testing and evaluation in both companies’ respective labs, IPsmarx’s platform achieved full certification as tested and is interoperable with snom’s full line of SIP-based desktop IP phones.

    The company claims thet the combination of snom’s advanced desktop phones with IPsmarx’s IP-PBX provides service providers who cater to small and medium sized businesses, as well as larger global enterprise businesses, “a complete and affordable advanced IP telephony system.”

    Becoming an advanced interoperability technology partner gives IPsmarx customers the ability to use snom’s portfolio of advanced SIP-based desktop phones with the international company’s multi-tenant IP-PBX, which includes integrated billing, call routing, and e-commerce functionality in one unified solution.

     

    “A core philosophy of snom is to achieve broad interoperability with best of breed technology partners and this new relationship with IPsmarx continues the tradition,” said Dr. Michael Knieling, Executive Vice President of Marketing and Sales for snom.

    IPsmarx uniquely packages service applications, softswitch, billing, account management, and marketing capabilities for VoIP-based telephony services in a single integrated solution that supports both direct and indirect sales channels. This integrated applications server, softswitch and billing offers “reliable and scalable” delivery of VoIP business lines, SIP trunks and hosted IP-PBX services with low cost of ownership.

    In conjunction with snom endpoints, such as the snom 370, the integrated platform also includes VoIP telephony features such as line sharing, barge-in, listen-in, whisper mode, paging and automatic configuration, to name a few.

    Arash Vahidnia, CEO of IPsmarx, said: “As an affordable and interoperable end-to-end telephony system, the combination of snom and IPsmarx provides a very attractive unified communications solution to both SMBs and enterprise customers looking for an advanced telephony system.”

  • IPsmarx Adds German IVR to Its Calling Card Solution

    IPsmarx announced that it has added German IVR (Interactive Voice Response) language as an option to its Calling Card Platform, making 13 total IVR language options to choose from.

    Because the IPsmarx solutions are SIP Based, Calling Card Operators and Pinless Service Providers can offer their services worldwide, without having to install costly hardware and landlines in each country of operation.

    With the addition of the German IVR language license, IPsmarx’ client base, which consists of hundreds of VoIP service providers, can now offer their services in Germany and to German speaking callers worldwide.

    The IVR languages IPsmarx offers include:

    • German
    • English
    • British English
    • American English
    • Spanish
    • Korean
    • Mandarin
    • Cantonese
    • Greek
    • Albanian
    • French
    • Farsi
    • Hindi

    “Multiple IVR languages can be added to the IPsmarx platform, giving end users the flexibility to choose the language they prefer to hear when using a calling service and enabling service providers to expand internationally,” according to the company.

    IPsmarx SIP Based Calling Card Platform was named our “Product of the Year Award” in 2008 and 2009.

    Related articles
    Winning VoIP Philosophy: Interview with Arash Vahidnia, CEO of IPsmarx
    IPsmarx and Superb Internet Announce an Alliance to Offer Turnkey VoIP Solutions
    IPsmarx Introduces IP-PBX And SIP Trunking To Its “All In One” Solution
    Winner of the Biz-News.com "Product of the Year Award 2009” Announced

  • Winning VoIP Philosophy: Interview with Arash Vahidnia, CEO of IPsmarx

    “VoIP penetration among businesses is increasing rapidly, but I believe that reliability and redundancy can still be improved. Many service providers have not yet implemented redundancy to improve reliability,” said Arash Vahidnia, President and CEO of IPsmarx, in an interview with VoIP.Biz-News.com. 

    IPsmarx SIP-Based Calling Card Platform has recently been awarded our “Product of the Year Award 2009”.

    The platform is an all-in-one solution that incorporates both Pin & Pinless service management with advanced recharge options, integrated billing and e-commerce, as well as rich marketing features. Because the solution is SIP based, there is no need for a physical gateway to be installed, which dramatically reduces operating costs and go-to-market time.

    The award goes to IPsmarx second year in a row. We asked Arash to tell us what he thinks makes their product unique: “Because all of our solutions are built on the same platform, we are able to provide a unified solution. Therefore, service providers are able to offer a wide variety of VoIP services without installing and managing more than one piece of equipment or billing interfaces,” he answered.

    He gave us this example: “We have clients who offer residential VoIP service, calling cards, and manage callshops or internet cafes and they are able to use the same billing system, agent management solution, and marketing features for each service, which significantly reduces their operating costs.”

    “IPsmarx also puts focus on testing and reliability, enlisting the top testing companies to test our billing and switching capabilities under the most stressful conditions and the highest capacity and CPS (calls per second), to ensure that our platform can support the most successful VoIP companies out there,” he added.

    When asked how the Platform has changed during this year and what features have been added to keep it competitive on the market, Arash said, “Our development team is constantly adding new features based on our clients’ needs. This year we’ve added a complete suite of marketing features, such as integrated email marketing, a customer service ticketing system, loyalty program management, and discount and promotion tools for service providers. We’ve also enhanced our reseller and agent management platform, enabling many different multi-tiered selling strategies among our clients.

    “We’ve also added additional solutions to our product line, enabling calling card providers to expand and offer other VoIP services as well, such as business and residential VoIP service. We’ve released the latest version of our IP-PBX platform for business service providers recently.”

    He revealed that the company will also introduce some new features pertaining to smart phones in the near future.

    He said IPsmarx has seen a lot of their clients grow and expand their businesses with IPsmarx solutions over the years. “Small start ups have become nationwide chains and we have remained their preferred backbone because of our scalable solutions and high customer support standards,” said the CEO of IPsmarx.

    As for plans for 2010, Arash said the company will continue to add features to our IP-PBX Platform to encourage growth among Small and Medium Business Service Providers.

    “We believe that the Small and Medium business sector will begin to adopt VoIP more rapidly in the near future, creating an opportunity for service providers. That is why we have placed an emphasis on developing features for providers addressing this market,” he said.

    He also said IPsmarx is looking forward to the ITW show in Washington, DC May 24th-26th where they can meet with new and existing clients.

    “For the last 10 years, our philosophy has been to foster growth among our service provider clients’ businesses. Therefore, we strive to support all of our clients to achieve success and expand their service offering in any way that we can,” he concluded.

    Related articles
    IPsmarx Introduces IP-PBX And SIP Trunking To Its “All In One” Solution
    Winner of the Biz-News.com "Product of the Year Award 2009” Announced
    IPsmarx Announces New Enhanced Direct DID Solution

  • IPsmarx and Superb Internet Announce an Alliance to Offer Turnkey VoIP Solutions

    Ipsmarx, a VoIP solution provider, announced their new strategic alliance with Superb Internet to further their mission to “provide turnkey VoIP solutions at competitive prices."

    IPsmarx’ MarketReady Softswitch places the communications services that VoIP Service Providers need on a single platform, with an integrated softswitch, billing, and a unified management console, to easily manage customers’ accounts.

    It also offers promotional tools that allow service providers to market and grow their business faster, such as an integrated E-store, and multi-tier administrative interfaces for the support of resellers and agents.

    The IPsmarx VoIP.Biz-News.com “Product of the Year Award” winning VoIP Calling Card platform offers innovative features, such as pinless service, a bonus point loyalty program, and a variety of recharge options.

    By partnering with Superb Internet, IPsmarx is able to offer their VoIP solutions bundled with a hosted server to clients who wish to transition into the VoIP market with low initial investment in hardware.

    “IPsmarx provides an all-in-one VoIP solution that combines integrated billing, switching, installation, and technical support–while Superb Internet offers a hosted server with bandwidth and security that meet IPsmarx’ specifications,” the companies announced.

    “The ability for service providers to be able to use our innovative VoIP applications and softswitch solutions, supported on a Superb Internet hosted server, allows us to offer a turnkey system,” said Arash Vahidnia, CEO of IPsmarx.

    “Our customers can now quickly deploy VoIP services with the peace of mind provided by Superb Internet’s managed hosting service.”

    “IPsmarx has a great reputation for a rich feature set and reliable software,” said Haralds Jass, President and CEO of Superb Internet.

    “We are excited about combining the IPsmarx VoIP service platforms with our highly reliable managed server offerings to simplify VoIP service deployment.”

  • IPsmarx Introduces IP-PBX And SIP Trunking To Its “All In One” Solution

    IPsmarx has just announced the addition of a Multi-level IP-PBX and SIP trunking to its integrated VoIP softswitch/billing platform.

    According to the company, it’s a “complete solution for competitive service providers” to offer the portfolio of services demanded by the Small Mediums Business market.

    The Multi-level IP-PBX supports popular capabilities such as voicemail, unified messaging, auto attendant, DID management, E-911 and a host of calling features such as call waiting, call forwarding, 3-way calling, shared line appearances, Follow me services and more.

    Ipsmarx says this single integrated softswitch application server „allows service providers to simplify the management of customer accounts and reduce operations costs, while providing rich billing, reporting and invoicing functions, all in a single platform with the reliability and scalability not found in open source, or low end solutions.”

    The new solution of IPsmarx allows service providers to offer SIP Trunking to SMBs needing multiple channels for SIP connectivity of their premise-based PBXs. It also provides support for SOHO businesses and residential access with a complete set of Class 5 services.

    It has unified customer management console with web access for online account management. This allows service provider network administrators, customer service reps and resellers to create multiple rate plans and unlimited minutes packages.

    IPsmarx assures that end user customers are provided with access to their own system, allowing self-service extension management, extension group management, extension range flexibility, flexible auto attendant routing, direct phone number assignment and DID assignment.

    The system also offers integrated marketing capabilities: its promotion marketing system includes an integrated email platform to cross-promote services. It supports multi-lingual IVR, as well as multiple currencies. There is also an e-store function that includes a user portal, customizable features, automated sign up, and online payment processes.

    “We listened to our service provider customers and added the services and capabilities to address their needs in serving the SMB market,” said Arash Vahidnia, CEO of IPsmarx.

    “They needed a platform that is easily managed and provide the reliability that come from the IPsmarx testing protocol.

  • IPsmarx SIP-Based Calling Card Platform Wins “Best VoIP Product of the Year”

    March 10th, 2010 – IPsmarx, a leading provider of VoIP application and switching solutions for service providers, has just been awarded ‘Best VoIP Product of the Year’ for their SIP-based calling card platform. This is the second time in as many years that IPsmarx was selected a winner by the readers of VoIP.Biz-News.com for their experiences with the product, as well as the vendor.

    According to Biz-News.com, the companies that consistently come up as winners are those that “continue to innovate, focus on development, and have launched some amazing products into the market.” The other categories included Smartphones, HDTV and Storage.

    VoIP.Biz-News.com evaluates candidates for Best VoIP Product of the Year based on 3 primary criteria:
    1) Innovative product solutions that deliver new and compelling functionality to the market;
    2) Customer’s favorable response to the product; and
    3) Overall customer satisfaction with the company.

    IPsmarx’s SIP-based calling card softswitch eliminates the need for VoIP gateways, PSTN lines or configuration. This makes it extremely easy to deploy and begin generating revenue. The all-in-one system includes the IVR, authentication and account balance reconciliation, call routing, as well as CDRs for statements. The system can offer both pin-based and pin-less calling cards.

    Unique to the IPsmarx solution are the marketing and payment tools that help service providers grow their business faster. Such tools include an E-store, which allows customers to go online and check their balance, call history, and recharge their account at any time. Other marketing features include promotional discounts, bonus points, referral program, an e-mail marketing tool and a complete set of reseller capabilities. It offers a variety of payment options including auto recharge, recharge through IVR and gift cards. The system also has the ability to monitor usage, create grace periods, and set surcharge fees, rounding parameters, and billing criteria.

    “We are proud to be selected again for the Product of the Year award,” said Arash Vahidnia, CEO of IPsmarx. “Many SIP solutions are commoditized, so we strive to develop products that not only provide all the necessary services, but that offer unique capabilities, as well, such as our Pin-less calling card.
    Information on IPsmarx and their products can be found at: https://www.IPsmarx.com

    About Biz-News.com
    Biz-News.com is an online media group providing consumer electronic business news to professionals worldwide. Biz-News.com reaches its global business readership in niche audience segments across medias specialized in the consumer electronic markets.

    VoIP.Biz-News.com provides news on semiconductors, software, hardware, OEM, content, manufacturer’s brands, wireless operators, distributors and retailers on a global scale. We focus on worldwide consumer electronics markets.

    For more information, please go to https://voip.biz-news.com/ or contact us at www.biz-news.com/en/contactus.html

    About IPsmarx
    Headquartered in Reston, VA, IPsmarx is a leading provider of VoIP applications and switching solutions to service providers, carriers, ISPs and calling card providers. IPsmarx has multiple office locations in North America and the Canada, and has their solutions deployed in over 60 countries.

    IPsmarx designs solutions that provide competitive service providers with a complete suite of software, hardware, management and billing tools, training and support, allowing them to market scalable, turnkey and reliable offerings to SMBs and enterprises.

    For information on products and service offerings, please go to: https://www.IPsmarx.com, call in the US 1.703.779.3594, in Canada, 1.416.665.6999, in the UK, 44.207.023.9221 or send an email to [email protected]

    Press Contact:
    Joanne Lowy
    [email protected]
    732 600 2569