IPsmarx has just announced the addition of a Multi-level IP-PBX and SIP trunking to its integrated VoIP softswitch/billing platform.

According to the company, it’s a “complete solution for competitive service providers” to offer the portfolio of services demanded by the Small Mediums Business market.

The Multi-level IP-PBX supports popular capabilities such as voicemail, unified messaging, auto attendant, DID management, E-911 and a host of calling features such as call waiting, call forwarding, 3-way calling, shared line appearances, Follow me services and more.

Ipsmarx says this single integrated softswitch application server „allows service providers to simplify the management of customer accounts and reduce operations costs, while providing rich billing, reporting and invoicing functions, all in a single platform with the reliability and scalability not found in open source, or low end solutions.”

The new solution of IPsmarx allows service providers to offer SIP Trunking to SMBs needing multiple channels for SIP connectivity of their premise-based PBXs. It also provides support for SOHO businesses and residential access with a complete set of Class 5 services.

It has unified customer management console with web access for online account management. This allows service provider network administrators, customer service reps and resellers to create multiple rate plans and unlimited minutes packages.

IPsmarx assures that end user customers are provided with access to their own system, allowing self-service extension management, extension group management, extension range flexibility, flexible auto attendant routing, direct phone number assignment and DID assignment.

The system also offers integrated marketing capabilities: its promotion marketing system includes an integrated email platform to cross-promote services. It supports multi-lingual IVR, as well as multiple currencies. There is also an e-store function that includes a user portal, customizable features, automated sign up, and online payment processes.

“We listened to our service provider customers and added the services and capabilities to address their needs in serving the SMB market,” said Arash Vahidnia, CEO of IPsmarx.

“They needed a platform that is easily managed and provide the reliability that come from the IPsmarx testing protocol.

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