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Tag: sip

  • VoicePulse Announces SIP Trunking Interoperability with IPitomy PBX Products

    VoicePulse and IPitomy announced that they have successfully completed interoperability testing between SIP products and services. VoicePulse is now interoperable with IPitomy’s Pure IP PBX platform.

    IPitomy designs and manufactures IP telephony equipment for businesses. VoicePulse delivers SIP trunking, worldwide termination, origination, and phone service to residential and business customers.

    According to the companies, IPitomy’s PBX combined with VoicePulse’s SIP origination and termination services “create a complete phone solution for businesses of all sizes.”

    VoicePulse can now provide new customers using IPitomy’s IP PBX with official configuration guides when setting up VoicePulse VoIP services on their PBX. Businesses using IP PBXs such as Digium’s Asterisk, AsteriskNow, Fonality’s PBXtra, trixbox, FreePBX, FreeSwitch, Switchvox.

    “And now IPitomy can benefit from VoicePulse’s competitive international rates, toll-free services, and failover features all on a “Tier 1” back bone network,” as the company claims.

    “We are confident that with this new relationship, we will see an increase of resellers and new customers combining IPitomy’s IP PBX products with VoicePulse VoIP services,” said Monica Haley, Marketing Associate at VoicePulse.

    “IPitomy sets itself apart from its competitors by providing enhanced features beyond the typical key systems and PBXs of the past,” she added.

    Nick Branica, President and CEO of IPitomy, said: “IPitomy is happy to add VoicePulse to our growing list of qualified SIP providers. SIP providers are a very important component to the growth of the IP PBX market and VoicePulse adds value to our total overall product offering. Open Standards SIP based systems are all about choice.”

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  • XO Communications Debuts XO Enterprise SIP Savings Estimator

    XO Communications has released a new Savings Estimator tool that gives enterprises the ability to calculate an approximate cost-savings benefit of utilizing XO Enterprise SIP.

    According to XO, designed specifically for multi-location enterprises, the XO Enterprise SIP enables customers to “simplify, streamline and achieve better cost savings by transforming their distributed voice network architecture to a more centralized and cost-effective VoIP solution.”

    The Savings Estimator tool provides a snapshot of potential savings by factoring in the number of employees, network locations and intra-company long distance calls. The tool also takes into consideration the multiple cost-savings benefits of XO Enterprise SIP, including increased network management efficiency and lowered operating costs as a result of reducing equipment, local voice trunks, long distance and multiple voice and data network charges.

    “Now, more than ever, companies need to allocate their IT and network budgets as strategically as possible while still maintaining the highest standards of network quality and performance,” said Mike Toplisek, chief marketing officer for XO Business Services at XO Communications.

    “This new Savings Estimator is an innovative tool that will enable enterprises to quickly and easily assess the potential cost-savings impact that XO Enterprise SIP can have on their bottom line,” he added.

    XO Enterprise SIP

    The XO Enterprise SIP enables customers to utilize a centralized IP-PBX architecture in key locations and deliver VoIP services to branch locations across an existing wide area network (WAN) or using the XO MPLS IP-VPN solution.

    According to the company, utilizing XO Enterprise SIP customers can achieve a number of benefits including:
    • Lower Total Cost of Ownership by using a single or fewer IP-PBXs to support all locations;
    • Reduced Operating Costs by not having to maintain costly PRI facilities or local voice trunks at each location, and eliminating the operating expense of managing separate voice and data networks;
    • Greater Flexibility by allowing locations to burst above their normal call capacity and sharing idle voice trunk capacity from other locations across the enterprise;
    • Increased Efficiency in network management through simplified and converged network operations, significantly less effort to connect new locations to the public switched telephone network;
    • Business Continuity with redundant Enterprise SIP connections and the ability to automatically re-route calls to alternate locations;
    • Extensive Nationwide Availability of XO VoIP services in all 50 states and more than 2,700 cities.

    Related article
    XO Unveils New Enterprise SIP

  • IPsmarx Wants to Revolutionize the Calling Card Industry

    IPsmarx released their newest innovation for the prepaid phone card industry that is said to allow Calling Card and Pinless Service Providers to expand their network of sales agents, increase their customer base, and reduce operating costs.

    The development came about when IPsmarx discovered, through internal client surveys, that there are two unmet needs in the prepaid calling card industry:

    1. The ability for end users to recharge pinless accounts in person, without using internet or a credit card.
    2. The ability for an agent at a retail location to recharge an end user’s pinless account over the phone.

    “Traditionally, the prepaid calling card market has consisted of consumers who pay cash in person for printed cards,” said Carrie Fedders, Account Manager with IPsmarx.

    "This segment of the market typically doesn’t have access to the Internet, may not feel comfortable using a credit card or simply do not own a credit card. However, with the growing trend of pinless dialing, which is much more convenient for consumers, we decided to develop a solution so cash paying customers can still take advantage of the convenience of having a pinless calling account, without having to pay online with a credit card,” he said.

    With the new Retail Store Recharge feature, service providers can now enable their retail store agents to recharge customers’ PINless calling accounts in person. Agents also have the ability to recharge customers’ accounts over the phone through IVR (Interactive Voice Response,) allowing service providers to sign up agents that may not have access to a computer or internet at their retail locations.

    Since only a phone is needed to complete the transaction, this new system enables service providers open up a non-traditional network of PINless agents such as ethnic grocers, restaurants, and small convenience stores.

    “The release of this unique feature, furthers our mission to help our existing client base of Calling Card Service Providers expand their businesses,” says IPsmarx CEO, Arash Vahidnia, “The calling card market is changing rapidly and with the development of cutting edge features such as this, we can be certain that our clients are in the forefront of the competitive marketplace.”

    According to IPsmarx, Calling Card Service Providers who implement this new feature benefit from reduced operating costs – namely calling card printing and marketing costs. Further, they are able to expand their existing network of sales agents and increase their recurring business, thus increasing market share, and, lastly, by offering a singularly unique feature in the competitive calling card landscape, “they are leaps and bounds ahead of their competition.”

    The company claims that customers who depend on calling cards to stay in touch with friends and family living in foreign countries will be the biggest winner of this new technology. “They’re able to experience greater convenience by retaining one primary calling card carrier instead of buying single use cards each time they need to make a phone call.”

    Watch a video on the new Retail Store Recharge Over the Phone system.

     

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    IPsmarx SIP Based Calling Card Platform has been named our “Product of the Year Award” in 2008 and 2009.

    Related articles
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    IPsmarx SIP-Based Calling Card Platform Wins “Best VoIP Product of the Year”

  • Yealink Release New Firmware for SIP-T2x Series IP phone

    Yealink network, a manufacturer of IP voice and video phone, announced that it has released the latest firmware for its award winning IP phone series–SIP-T2x. They provide high quality audio, a broad range of voice codecs, security protection for privacy, and rich telephony features.

    According to the company, the new firmware enhancement, available for downloading from Yealink’s website, will include a number of features such as security protection, performance improvement as well as bug fixes.

    Specially, the added XML-support enables customization and integration, connecting business processes and people to critical information by providing display-based access to services and applications. "Users can easily access information and perform tasks, for example, use the displays on the IP Phones in hotel rooms to make dining reservations, set up wake-up calls, purchase attraction tickets, get directions, and check on flight status and so on," as Yealink said in the press release.

    The other new features:

    XML Screen/Browser — XML browser is a simple sip-phone-custom browser function based on XML. With XML browser, customers can personalize their features，Such as weather forecast inquiry, stock information, date inquiry, access to address book, and other functions.

    Hot Desking     — Hot Desking allows users to login their personal accounts on different phones anywhere. It is used in office where staffs are shifting to work especially like call center to maximize the resource.

    Open VPN    —Open VPN allows for remote and secure access to your network and application resources. So you can register the phone to your local office while you are on business.

    There are some other features like 802.1x, call completion, call recording and BLF support for linekey.

    The SIP-T2x was honored with Technology Marketing Community (TMC) 2009 Innovation award and was selected as the Best VoIP Hardware Finalists by United Kingdom Internet Telephony Service Association (ITSPA).

  • IPsmarx Partners with snom to Deliver VoIP Services for SMBs and Global Enterprises

    snom announced that IPsmarx, maker of the IPsmarx’s Multi-Tenant IP-PBX Platform, has joined snom’s partner program as an Advanced Technology Partner.

    According to snom, after rigorous testing and evaluation in both companies’ respective labs, IPsmarx’s platform achieved full certification as tested and is interoperable with snom’s full line of SIP-based desktop IP phones.

    The company claims thet the combination of snom’s advanced desktop phones with IPsmarx’s IP-PBX provides service providers who cater to small and medium sized businesses, as well as larger global enterprise businesses, “a complete and affordable advanced IP telephony system.”

    Becoming an advanced interoperability technology partner gives IPsmarx customers the ability to use snom’s portfolio of advanced SIP-based desktop phones with the international company’s multi-tenant IP-PBX, which includes integrated billing, call routing, and e-commerce functionality in one unified solution.

     

    “A core philosophy of snom is to achieve broad interoperability with best of breed technology partners and this new relationship with IPsmarx continues the tradition,” said Dr. Michael Knieling, Executive Vice President of Marketing and Sales for snom.

    IPsmarx uniquely packages service applications, softswitch, billing, account management, and marketing capabilities for VoIP-based telephony services in a single integrated solution that supports both direct and indirect sales channels. This integrated applications server, softswitch and billing offers “reliable and scalable” delivery of VoIP business lines, SIP trunks and hosted IP-PBX services with low cost of ownership.

    In conjunction with snom endpoints, such as the snom 370, the integrated platform also includes VoIP telephony features such as line sharing, barge-in, listen-in, whisper mode, paging and automatic configuration, to name a few.

    Arash Vahidnia, CEO of IPsmarx, said: “As an affordable and interoperable end-to-end telephony system, the combination of snom and IPsmarx provides a very attractive unified communications solution to both SMBs and enterprise customers looking for an advanced telephony system.”

  • Acrobits Launches New Free Service for SIP Providers

    Acrobits has launched a new free service which allows SIP providers to appear on the list of pre-configured providers in Acrobits Softphone.

    Customers of pre-configured providers won’t have to go through the complexities of SIP account configuration, they only need to enter their username & password and they are ready to make calls.

    The company also informed that it has released the new 3.2.3 version of its Softphone.

    The latest update to Acrobits Softphone features some minor bug fixes and configurable packet size for codecs.

    Acrobits Softphone 3.2.3 is already available on the App Store.

    Acrobits Softphone, the SIP VoIP phone for the iPhone and iPod Touch, is the flagship product of our company, which is also planning to support Symbian and Windows Mobile phones in the near future.

    Acrobits is already working on Softphone clients for other VoIP operators, including Gizmo5.

    “VoIP service is a highly competitive industry and VoIP usage on mobile devices, especially the iPhone, will play a large part in deciding who tomorrow’s leading VoIP providers are,” says Acrobits.

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  • Mobile VoIP Becomes a Threat to Tradicional Voice Revenues

    Mobile VoIP is no longer just hype, but has become a credible threat to traditional voice revenues, says Frost & Sullivan.

    According to the research group, considering, that this is only a matter of time when IP becomes the principal transport for various access technologies, an ambitious group of mobile VoIP start-up companies are creating a paradigm shift in the way users communicate with each other, with voice services moving to a true internet era of Telco 2.0.

    New analysis from Frost & Sullivan, Impact of Mobile VoIP on Next Generation Cellular Networks, finds that at the end of 2008, approximately $605.8 million of mobile VoIP revenues were generated in North America, Europe, Asia Pacific and Latin America. This is expected to grow to $29.57 billion by 2015.

    The technologies covered in this research service are high-speed packet access (HSPA), third-generation long-term evolution (3G LTE), global system of mobile communications (GSM), IP multimedia subsystem (IMS), HSPA+, general packet radio service (GPRS), voice over Internet protocol (VoIP) and session initiation protocol (SIP).

    "The emergence of flat rate mobile data pricing, positive growth of smartphone shipments, and high-speed mobile broadband availability has spurred the adoption rate of mobile VoIP," saiid Frost & Sullivan Senior Industry Analyst Saverio Romeo.

    He added that mobile operators realise they can no longer ignore the fact that mobile will be a key component of integrated IP-based communications and next generation wireless technologies such as HSPA+ and LTE.

    According to the report, significant traction in the application space, primarily driven by the success of the iPhone, has resulted in several smartphone vendors making provisions in their applications stores for users to download and use third-party VoIP clients over both wireless fidelity (WiFi) and cellular broadband networks.

    “However –the report continues– many cellular operators have prohibited the use of mobile VoIP over their cellular networks, with some imposing a surcharge to avoid cannibalisation of their circuit-switched voice revenue streams. Moreover, cellular operators face intense competition from the more popular Web-based VoIP alternatives that are permeating the mass market.”

    Romeo claims that despite user demand for cost-effective services, some mobile operators will continue to discourage mobile subscribers from using VoIP over cellular networks and suggest that it will not provide the same quality, efficiency and reliability of services offered by the GSM network.

    "Recent surveys indicate that nearly 60 to 70 per cent of the major European mobile operators prohibit or restrict the usage of VoIP over their popular mobile broadband data plans," he said.

    Analysts say that mobile operators should eventually do away with imposing bans or surcharges to their mobile broadband packages to support mobile VoIP, as the client devices supporting HSPA+ and LTE will be based on open platforms and support SIP for third-party applications.

    "When the operators migrate to an all-IP IMS network, they should drive innovative services such as multimedia telephony, high definition voice, integrating voice with context-based information about the user, and the device from a converged presence-enabled address book," concludes Romeo. "This will enable them to differentiate their services from mobile VoIP start-ups."

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  • Winning VoIP Philosophy: Interview with Arash Vahidnia, CEO of IPsmarx

    “VoIP penetration among businesses is increasing rapidly, but I believe that reliability and redundancy can still be improved. Many service providers have not yet implemented redundancy to improve reliability,” said Arash Vahidnia, President and CEO of IPsmarx, in an interview with VoIP.Biz-News.com. 

    IPsmarx SIP-Based Calling Card Platform has recently been awarded our “Product of the Year Award 2009”.

    The platform is an all-in-one solution that incorporates both Pin & Pinless service management with advanced recharge options, integrated billing and e-commerce, as well as rich marketing features. Because the solution is SIP based, there is no need for a physical gateway to be installed, which dramatically reduces operating costs and go-to-market time.

    The award goes to IPsmarx second year in a row. We asked Arash to tell us what he thinks makes their product unique: “Because all of our solutions are built on the same platform, we are able to provide a unified solution. Therefore, service providers are able to offer a wide variety of VoIP services without installing and managing more than one piece of equipment or billing interfaces,” he answered.

    He gave us this example: “We have clients who offer residential VoIP service, calling cards, and manage callshops or internet cafes and they are able to use the same billing system, agent management solution, and marketing features for each service, which significantly reduces their operating costs.”

    “IPsmarx also puts focus on testing and reliability, enlisting the top testing companies to test our billing and switching capabilities under the most stressful conditions and the highest capacity and CPS (calls per second), to ensure that our platform can support the most successful VoIP companies out there,” he added.

    When asked how the Platform has changed during this year and what features have been added to keep it competitive on the market, Arash said, “Our development team is constantly adding new features based on our clients’ needs. This year we’ve added a complete suite of marketing features, such as integrated email marketing, a customer service ticketing system, loyalty program management, and discount and promotion tools for service providers. We’ve also enhanced our reseller and agent management platform, enabling many different multi-tiered selling strategies among our clients.

    “We’ve also added additional solutions to our product line, enabling calling card providers to expand and offer other VoIP services as well, such as business and residential VoIP service. We’ve released the latest version of our IP-PBX platform for business service providers recently.”

    He revealed that the company will also introduce some new features pertaining to smart phones in the near future.

    He said IPsmarx has seen a lot of their clients grow and expand their businesses with IPsmarx solutions over the years. “Small start ups have become nationwide chains and we have remained their preferred backbone because of our scalable solutions and high customer support standards,” said the CEO of IPsmarx.

    As for plans for 2010, Arash said the company will continue to add features to our IP-PBX Platform to encourage growth among Small and Medium Business Service Providers.

    “We believe that the Small and Medium business sector will begin to adopt VoIP more rapidly in the near future, creating an opportunity for service providers. That is why we have placed an emphasis on developing features for providers addressing this market,” he said.

    He also said IPsmarx is looking forward to the ITW show in Washington, DC May 24th-26th where they can meet with new and existing clients.

    “For the last 10 years, our philosophy has been to foster growth among our service provider clients’ businesses. Therefore, we strive to support all of our clients to achieve success and expand their service offering in any way that we can,” he concluded.

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  • CounterPath Releases Network-Based Mobile Mashup Application

    CounterPath announced the launch of NomadicPBX, claimed to be the world’s first turnkey platform for enabling converged mobile and broadband SIP voice, messaging and presence services.

    The application is a presence-based, fixed and mobile voice, and instant messaging/short message service (IM/SMS) technology mashup with a select set of enterprise-ready features.

    According to the company, NomadicPBX gives wireless carriers and mobile virtual network operators (MVNOs) a cost-effective way to launch enterprise fixed-mobile convergence (FMC) services.

    It enables wireless operators and other service providers to extend their feature sets into small and medium enterprises, which currently account for one-third of all hosted VoIP deployments, according to a recent Infonetics Research survey.

    “The NomadicPBX’s network-based features let operators push deeper into the business market, creating new revenue streams and differentiating themselves based on innovative services rather than price alone,” says the company.

    Carrier customers that currently deploy CounterPath’s NCG platform and Bria client can use the NomadicPBX configuration to create services relevant to other market segments, too.

    The application uses presence for status updates and real-time management of call and message delivery across a wide variety of endpoint types, from PCs to feature phones to smartphones, all from any vendor. This flexibility means enterprises can integrate standard mobile network services into their enterprise communications architecture by leveraging their existing devices.

    Donovan Jones, President and CEO of CounterPath, said, “NomadicPBX is a game-changer that enables wireless carriers, MVNOs and other service providers to escape voice commoditization by offering a wide range of market-differentiating services that are an ideal fit for today’s increasingly mobile workforces.”

  • IPsmarx Introduces IP-PBX And SIP Trunking To Its “All In One” Solution

    IPsmarx has just announced the addition of a Multi-level IP-PBX and SIP trunking to its integrated VoIP softswitch/billing platform.

    According to the company, it’s a “complete solution for competitive service providers” to offer the portfolio of services demanded by the Small Mediums Business market.

    The Multi-level IP-PBX supports popular capabilities such as voicemail, unified messaging, auto attendant, DID management, E-911 and a host of calling features such as call waiting, call forwarding, 3-way calling, shared line appearances, Follow me services and more.

    Ipsmarx says this single integrated softswitch application server „allows service providers to simplify the management of customer accounts and reduce operations costs, while providing rich billing, reporting and invoicing functions, all in a single platform with the reliability and scalability not found in open source, or low end solutions.”

    The new solution of IPsmarx allows service providers to offer SIP Trunking to SMBs needing multiple channels for SIP connectivity of their premise-based PBXs. It also provides support for SOHO businesses and residential access with a complete set of Class 5 services.

    It has unified customer management console with web access for online account management. This allows service provider network administrators, customer service reps and resellers to create multiple rate plans and unlimited minutes packages.

    IPsmarx assures that end user customers are provided with access to their own system, allowing self-service extension management, extension group management, extension range flexibility, flexible auto attendant routing, direct phone number assignment and DID assignment.

    The system also offers integrated marketing capabilities: its promotion marketing system includes an integrated email platform to cross-promote services. It supports multi-lingual IVR, as well as multiple currencies. There is also an e-store function that includes a user portal, customizable features, automated sign up, and online payment processes.

    “We listened to our service provider customers and added the services and capabilities to address their needs in serving the SMB market,” said Arash Vahidnia, CEO of IPsmarx.

    “They needed a platform that is easily managed and provide the reliability that come from the IPsmarx testing protocol.