TalkFree, an international VoIP carrier, has launched PickRoute, an A-to-Z VoIP termination service for small and medium-sized businesses and resellers already utilizing a VoIP switch or IP PBX.
By employing SIP Trunking, customers connect to the service and access TalkFree’s network and routing technologies and over 60 telecom carriers managed by the company’s Global Intelligent Routing software.
TalkFree’s GIR continuously monitors network performance and makes automated route changes. According to Ona Stewart, director of buying and routing at TalkFree, the beauty of the GIR is that once you understand the trends of a country you can set the measurements for the route and it will change itself based on the data history. .
“This ensures that our customers always have access to the highest-quality connections. It also allows TalkFree to manage a massive network with less manpower, which translates to better pricing for our customers,” she said.
TalkFree operates primarily in the Middle East and Africa with targeted growth coming from Southeast Asia and rural areas of South America. They specialize in assisting local in-country communications providers by delivering a turnkey, plug-and-play VoIP “business in a box”.
According to the company, its multiple access techniques ensure high-quality voice connections regardless of internet traffic volumes. All applications are managed in real time, in local language and local currency, and are supported by customer service experts who are available 24/7.