SIP Print has announced the availability of its voice recording appliances for the UK financial services market.
The move marks the preliminary entry into the UK market for SIP Print.
creator of the first SIP-based VoIP call recording platform, its systems are fully compliant with the new call recording mandate set forth by the Financial Services Authority (FSA), including a future requirement to record calls originating from mobile phones.
According to the FSA policy statement, effective 6 March, 2009, all UK financial institutions must record and archive all telephone conversations and electronic communications relating to client transactions for a period of no less than six months.
The new regulations apply to any UK firms participating in the equity, bond and derivatives markets.
The FSA has applied an 18-month exemption for the recording of voice conversations from mobile phones and other handheld devices.
Don Palmer, CEO of SIP Print, said the need to record calls continues to increase, driven both by internal quality assurance programs and by regulatory compliance requirements.
SIP Print specialises in on-premise systems to record and store calls on VoIP systems.
"In the United States, the Communications Assistance for Law Enforcement Act (CALEA) and Sarbanes-Oxley legislation have dictated the recording of certain phone calls by some businesses, and many other firms choose to record calls for internal compliance purposes or for training and customer services needs," he said.
"The new FSA regulations for the UK financial services community are yet another example of the trend towards increased regulatory oversight and improved corporate security and protection."