Category: voip

  • SinglePipe Restructures Management Team


    Jeff Carr has been appointed CEO of VoIP provider SinglePipe as part of a strategic restructuring to support a market and product expansion.

    Matt Phillips, who had been CEO, shifts to vice chairman of corporate development for the Kentucky-based managed services provider, while Cynthia Carpenter has been named as president and COO.

    Carr, who joined SinglePipe in 2008 as COO, was a partner in Accenture’s Global Technology Consulting practice.

    Priot to that he was COO of ZoomTown, a Cincinnati Bell unit that provides Internet and data services to consumers and businesses.

    George Tronsrue, SinglePipe’s executive chairman, said he was confident Carr would accelerate the company’s growth.

    As COO, Carpenter has responsibility for sales, marketing, product management and customer operations. Before this, she was founder and president of Wheelhouse Strategies, a strategic marketing consultancy targeting venture-backed startup technology companies.

    Before that she had marketing and operations positions at Level 3 Communications, Cablevision Systems, High Speed Access Corp., Time Warner Cable and Starz Encore Group.

    In April, SinglePipe raised USD $5.1 million in equity funding, led by existing investor Chrysalis Ventures and also involving Meritus Ventures and the Kentucky Science and Technology Corp.

  • Zer01 Launches Unlimited Voice and Data Service


    Zer01 Mobile has announced the launch of its unlimited, prepaid, voice and data service that the company is selling to distributors in the US.

    The Mobile Virtual Network Enabler (or MVNE) said its low-cost offering can support unlimited service via mobile VoIP technology running over AT&T Mobility’s network.

    Ben Piilani, CEO of Zer01, said many years of research and testing have culminated in the public launch this week of the new, "truly unlimited" voice, data and Web mobile wireless service.

    "Thanks to the ingenuity of the Zer01 Mobile engineering team, our new Veritable Mobile Convergence technology allows each smartphone user to make voice calls or transmit data through a VoIP system," he said.

    The company’s offering is not intended for end users. Instead, Zer01 is selling the service as an MVNE – so doesn’t actively sell the service to phone shoppers.

    That roles is taken by the company’s distributors, which include Buzzirk Mobile and others.

    The company expects to add additional distributors in the near future.

    Its system runs on Windows Mobile phones and it will offer devices from HTC and Pharos.

    The service also includes low-cost international calling.

    Zer01 unveiled its plans earlier this year and at the time said it would launch in April with a service for USD $69.95 per month.

    However, the company has since backed off offering that specific price, apparently to provide more flexible pricing options to distributors.

  • VoIP Biggest Victim of IT Managers' Hesitance to Deploy Next-Generation Apps


    VoIP is the most likely application type to have deployments delayed due to third-party network concerns, according to a survey of IT managers.

    The report by Apparent Networks found that 73 per cent of respondents also said VoIP was the most common application to stress their networks.

    Of the IT managers surveyed who said they delayed an application deployment (36 per cent), 61 per cent said they had delayed a VoIP application.

    Unified communications and video delivery applications were the next two most commonly cited for delays in deployment.

    Jim Melvin, Apparent Network’s president and Chief Marketing Officer, said the report, The State of the Path, provides an interesting insight into the issues causing network managers to delay their deployment of next-generation applications.

    Writing on the Apparent Networks blog he said the survey, which targeted hundreds of network managers, found that network concerns outside of managers’ control are slowing application deployments, especially for VoIP and Unified Communications.

    "Apparent understands that network managers are completely on board with these next-generation technologies, but they are not confident enough in the third-party network performance necessary to make these technologies meet their performance requirements," he said.

  • GENBAND and BroadSoft Offer Legacy Switch Migration Solution


    VoIP applications provider Broadsoft and IP infrastructure solutions developer GENBAND have announced a new set of solutions that enable carriers to upgrade their networks while supporting legacy features.

    The two companies have integrated GENBAND’s gateways with BroadSoft’s suite of hosted telephony and multimedia applications.

    Carrier demand to migrate aging TDM switches and expand broadband voice services is behind the move, according to the two companies.

    They have coupled BroadSoft’s BroadWorks VoIP application platform with GENBAND G9 and G6 gateways and C3 Signaling Controller, as well as the S3 Session Border Controller (SBC).

    David Bukovsky, vice president of products for BroadSoft, said the combined solution offers affordable switch migration that extends beyond legacy functionality, delivering new sources of revenue.

    "Previously, switch replacement meant new expenditures without new services," he said.

    "Unlike other offerings, the GENBAND/BroadSoft solution allows carriers to deliver carrier grade legacy Class 4, Class 5 and voice over broadband services via a single system.

    "Our combined solution enables carriers to reduce operational costs, but more importantly, gain a host of new services for the subscriber base."

    Bukovsky said these new services — such as fixed-mobile integration, hosted unified communications and Web 2.0 integration — improve customer retention and provide new sources of revenue that were previously unavailable.

    When the GENBAND/BroadSoft solution is deployed for TDM switch replacement, carriers can implement a complete next generation voice over broadband network via one integrated platform, including:

    • Residential Broadband — delivering primary-line services to residential consumers and home offices over any broadband or legacy connection, including GR-303, V5.2 and TR-08
    • Business Connectivity — connecting legacy Customer Premises Equipment (CPE), such as IP PBX, PBX or Key Telephone Systems, to the PSTN over any form of IP connectivity
    • Hosted PBX— delivering a complete suite of enhanced PBX functionality over any IP connection
    • IP Peering and Transport — lowering total cost of operation and increasing network efficiency and operational simplicity
  • Service Transparency Vital Between Legacy Networks and LTE

    INTERVIEW: Telecom carriers are beginning to deploy IMS (IP multimedia subsystem) technology in their networks instead of buying VoIP equipment.
    VoIP.biz-news spoke to Mavenir Systems, a provider of converged voice and messaging solutions, about the opportunities and challenges faced in delivering next generation communications.


    Research firm Infonetics recently forecast a 74 per cent increase in IMS equipment sales in 2009, while standalone VoIP purchases have dropped by a third in the past year.

    The analysts report seeing "a noticeable shift" away from stand-alone VoIP networks to IMS in the core network.

    Someone well placed to talk about this shift is Payam Maveddat, VP of marketing at Mavenir Systems.

    His company provides a converged voice solution that enables operators to make the transition to a single all-IP voice core network based on IMS for any mobile access, including 2G, 3G, WiMAX and LTE (Long Term Evolution).

    Most operators believe that IMS will be the core switching infrastructure – with the impending arrival of LTE and Rich Communication Suite (RCS) big drivers for IMS.

    Both require IMS at the core.

    Market Challenges

    Maveddat told voip.biz-news that the challenge for a small company like Mavenir is dealing with dominant equipment vendors such as Ericsson, Nokia Siemens and Alcatel-Lucent.

    "It’s unfortunate that when large equipment vendors go in and discuss this ‘grand vision’, they never talk about the changes that reside from having two separate domains on networks – IMS and legacy," he said.

    Maveddat said this is probably done deliberately since equipment vendors often have a vested interest in driving sales for the circuit side of their businesses.

    "There are enough challenges and technical difficulties with new technology, so the last thing that appears on the radar of trendsetters is ‘how can I connect with my old infrastructure?’" he said.

    But with IMS implementation in networks, operators need to look at the alternatives, according to Maveddat.

    "That’s where Mavenir walks in – and we are gaining traction," he said.

    Non-Standardised Products

    However, while many companies are used to buying standardised products that is not possible in the IP world.

    "The good news is: there are choices. The bad news is: there are choices," said Maveddat.

    "Since there are no standardised products, companies have to look at innovations. That’s been very challenging."

    Maveddat said Mavenir’s converged voice solution enables carriers to move their services from narrowband to IP-based access for broadband deployment as it is being rolled out.

    He said four carriers – including three Tier 1s – in Asia, Europe and the US are using its converged voice solution.

    "This tells us our strategy has been accepted and validated. Carriers want to use our services," he said.

    Voice and Messaging

    Maveddat said there is currently a great deal of discussion about voice and messaging on LTE.

    This centers around the fact there is 18-20 years worth of investment in mobile switching infrastructure with a very unique set of services, which are globally accessible.

    "With GSM, wherever you go, you pretty much get the same set of services," he said. "If you roam nationally or internationally, you have a seamless experience and can expect to get services exactly the way you want."

    So when it comes to the business case for deploying LTE, Maveddat said operators such as T-Mobile in Europe have a big problem with voice and messaging.

    He said unless there is service transparency between legacy environments and LTE, the adoption of the 4G mobile broadband standard will be seriously challenged.

    "So what we at Mavenir provide is the ability to anchor all your services in one core and enable the user to move between a broadband and narrowband environment," he said.

    "They do not see any service disparity."

    Mavenir has 150 employees spread between its headquarters in Texas, offices in China and Bangalore, India and regional support centers in Europe.

    Its IMS Centralized Services (ICS) allow mobile operators to connect and deliver IMS services to any device by connecting the IMS core to 2G, 3G, UMA Macro, Pico and Femto cells.

    This will enable carriers to transition the voice core to all-IP, eliminating the need for legacy MSCs.

    Maveddat said carriers that provide a purely mobile service, with no fixed infrastructure, are often interested in fixed mobile convergence services – without offering IMS.

    For them, the value of Mavenir’s solution is that they can offer incremental services – for example, providing a fixed line service in addition to mobile, with functions such as ring-back and, soon, text messaging.

    "The advantage they have here is that for a very low investment in infrastructure, they can get customers using a mobile service and provide unlimited calling from home," he said.

    "Subscribers will think twice before changing mobile operator, which helps with churn."

    Once operators have enough traction and consumers are adopting IP devices, Maveddat said the next stage is offering a complete stand-alone telephony service.

    Mavenir’s service enables the IMS core to be connected to GMS legacy networks.

    "It’s a changing game. Not only do we make it simple but we have a fast time to market and technology that works," he said. "The business case is improved for operators to launch the same set of services."

  • Truphone Expands Services to 11 More Nokias


    Truphone has extened its VoIP and call-through services to an additional 11 Nokia handsets.

    The move is to capitalise on the improved the distribution channel now being offered by Nokia’s Ovi Store.

    It has had great success in both the iPhone App Store and Android Marketplace – something it hopes to repeat on the S60 platform.

    The company offers both VoIP (Truphone WiFi calling) and call-though (Truphone Anywhere) technologies.

    Smartphone.biz-news reports that with the addition of the 11 new handsets, Truphone is now compatible on 26 Nokia devices.

  • IPsmarx Releases "Cost Cutting" Wholesale Softswitch


    IPsmarx Technology has released what it describes as a user-friendly all-in-one solution for managing billing routing, taxation, and complex routing tables.

    The company claims the new VoIP Softswitch will allow carriers to reduce their operating costs by automating billing and customer management processes.

    Aimed at wholesale VoIP carriers, it integrates call routing, SIP and H323 handling, advanced billing, client management, taxation and reporting.

    Arash Vahidnia, CEO of IPsmarx, said the solution offered enhanced security features and advanced database technology.

    "Carriers will also benefit from our new enhanced features, such as Distributed Architecture and Advanced Least Cost Routing along with carrier grade reliability," he said.

    In May, IPsmarx launched Unified Customer Management (UCM), a solution designed to streamline the billing process for service providers.

    Vahidnia said the new wholesale softswitch was designed based on the needs of the current carrier market.

    He said trends such as package billing and promotional bundles have been developing in the VoIP wholesale space.

    "So this new IPsmarx solution will include management tools for carriers to design their own promotional offers and rate packages," he said.

    The solution is intended for carriers at all growth stages, from start-ups to larger carriers.

  • JAJAH Connects One Billionth Call, Promises "Genuine" UC


    JAJAH has announced that it has just connected its one billionth call – a 29-year-old woman in San Francisco who was calling her mother in India.

    Not bad going for a company that launched just three years ago as a web-based consumer VoIP service and now has has over 25 million users and partnerships with the likes of Intel, Microsoft and Yahoo!

    In announcing it billionth call, JAHAH said it was particularly special because it came via one of its partners – in this case Yahoo! – which uses the JAJAH platform to operate its Yahoo! Voice service.

    Earlier this month JAJAH CEO Trevor Healy said there is a "sea change" currently taking place in the communications industry – and that has resulted in JAJAH itself evolving from a consumer VoIP focus to become a global IP communications platform provider.

    The company is currently preparing a new "in the cloud" Unified Communications Platform able to manage any form of data communication.

    It claims this will open up a new phase of genuinely unified communications – something that has been hampered by issues with interoperability and integration.

  • Nimbuzz Offers VoIP Calling Without 3G or WiFi


    Nimbuzz is partnering with Voxbone to offer its VoIP calling service using local DID access numbers – without the need for 3G or Wi-Fi connectivity.

    The arrangement means that users can make voice calls to contacts using most of the popular IM and VoIP services, including Gizmo5 and Skype, in over 50 countries.

    The Nimbuzz service, which runs on all Internet-capable mobile phones, detects when the handset is out of Wi-Fi or 3G range and steps in.

    It requests permission to automatically dial a local access number and route the call over the Internet.

    With most mobile plans, such calls are free except for a low charge (if any) to the local access number.

    The Nimbuzz software client determines the correct access number to dial from the user’s Nimbuzz profile.

    Headquartered in Brussels, Belgium, Voxbone provides worldwide local and toll-free phone numbers over its own private intercontinental VoIP network.

    Tobias Kemper, Nimbuzz head of communications, said the intention is to make Nimbuzz a truly mass-market application.

    "Not one limited to this mobile platform, or that chat/calling network, or a particular click sequence," he said.

    "By adding the DID numbers supplied by Voxbone, we can provide reliable mobile VoIP outside of Internet range and over 2G networks in over 50 countries, with any Internet-enabled handset and no change in user behavior."

    Currently growing at a rate of over 750,000 sign-ups per month and operating in 200 countries, Nimbuzz offers mobile VoIP, chat, location, file sharing and MMS services under one application.

    It works across popular communities and social networks, including Skype, Windows Live Messenger, Yahoo! Messenger, ICQ, GoogleTalk, AIM, Facebook and MySpace.

    Nimbuzz VoIP also reaches PSTN phones through Skype-Out, using any of 10 VoIP third-party VoIP services (including Skype).

    A full phone keypad is part of its interface, along with the multi-service buddy list.

  • OnRelay Releases Open Source Mobile PBX


    OnRelay has released its mobile PBX solution following successful trials in Europe, Asia Pacific and the Middle East.

    Unified MBX is a software-only IP business communication system built for mobile phones.

    The Cellular Fixed Mobile Convergence (FMC) provider said the solution provides Unified Communications (UC) without the expense of proprietary telephony hardware or IP PBX licenses.

    It does so by pre-integrating cellular FMC software with an open source IP PBX.

    The result is that Unified MBX can be deployed on-premises, or hosted in the cloud to provide mobile business communications as Software as a Service (SaaS).

    OnRelay said customers across ten countries have so far self-installed the solution with only remote OnRelay support.

    It is built around OnRelay’s Telephony Internetworking Protocol (TINP).

    TINP uses voice and data signalling to bring full IP PBX functionality to the mobile phone, over any cellular network – 3G/GSM, EVDO and Low Power GSM.

    In an interview with smartphone.biz-news earlier this year, Ivar Plahte, CEO and co-founder of OnRelay, said he had no doubt that mobile PBX is the future – with smartphones increasingly replacing desktop phones to become the sole business phone.