Integrated Broadband Services (IBBS), a provider of managed communications services for cable companies, has announced that it has reached an agreement to acquire SinglePipe, a provider of voice over IP solutions for cable.
Combined under the IBBS brand, the company is said to offer “fully integrated voice and data solutions for cable companies that seek to expand their residential and commercial service offerings.”
IBBS provides back office systems, technical support services and data and voice applications to cable operators.
SinglePipe offers voice over IP- enabled communications through its owned and operated facilities-based network to cable companies throughout the United States.
According to the companies, with the acquisition, IBBS will deliver “a fully integrated platform combining the industry’s leading back office systems and technical support services with a robust portfolio of voice and data services.”
Supported by the proprietary Broadband Explorer (BBX) operational support system, IBBS will offer a single platform from which cable providers can launch and manage their services for residential and commercial customers. IBBS will back its services with its advanced Network Operations Center and 140-person U.S.-based Technical Support Center.
The IBBS/SinglePipe deal is expected to satisfy cable operators’ demands on multiple fronts. According to IBBS’ 2010 annual customer survey, finding new revenue streams and creating additional service opportunities ranked as top priorities. Nearly 70 percent of customers polled seek new services and support to penetrate business markets. Forty percent of customers stated that tapping new revenue opportunities is a strategic priority, with commercial services and VoIP identified as top drivers for growth.
“We have heard our customers loud and clear. They seek a single source of expertise to launch new services and accelerate bottom-line growth with a proven company they can trust. Our acquisition of SinglePipe and the addition of voice services to our portfolio will enhance our ability to support operators as they deploy voice and commercial services – two of the fastest growing opportunities in cable,” said Dave Keil, CEO of IBBS. “With the addition of a superior voice service, we are even better equipped to develop innovative solutions and to support operators in their quests to be market leaders.”
“SinglePipe and IBBS have collaborated during the last two years to serve our common customers with individual expertise in voice and data,” said Jeff Carr, CEO of SinglePipe. “Now, with the combination of our companies, customers will be well-served with united capabilities and an innovative approach.”