Tag: telecom-service-providers

  • Transverse Offers Service Providers Open Source-based BSS Solution


    Transverse has announced the availability of the first open source business support solutions (BSS) solution for telecom service providers.

    Chris Couch, chief operations officer at Transverse, said its blee(p) Enterprise Edition offers a telecom back office solution that is flexible and adaptable to the changing needs of service providers.

    It is designed as a fully integrated set of business management services for back office systems.

    Speaking at CTIA 2009 in Las Vegas, he said the new commercial solution gave service providers the benefits of an open source-based BSS solution together with the critical support provided by a commercially backed solution.

    "The result is a high quality, fully supported, carrier-grade BSS solution at a fraction of the price of competitive offerings," he said.

    Last month, Transverse was named in the "Cool Vendors in Telecom Operations Management (TOM) 2009" report by Gartner.

    Couch said blee(p) Enterprise Edition provides several advantages to telecom service providers above and beyond the benefits of the open source-based platform blee(p). These benefits include:

    • Service-level agreements
    • On-site or virtual training and continuing education services on blee(p)
    • Production and developer support staffed by experts 24×7
    • Integrated third-party software
    • Indemnification on existing blee(p) code
    • GPL exclusions for integrated applications
    • In addition to being open source, blee(p) is a web-based, real-time, telecom back office support system.

    Jim Messer, CEO of Transverse, said it is constructed as a service-oriented architecture (SOA) based product and provides over 2100 individual telecom related business management services.

    Utilizing SOA, and the blee(p) configuration framework, end-to-end telecom business solutions can be assembled in days, instead of weeks or months.
    "Until now, service providers have had to face significant CAPEX and OPEX costs in order to radically change and upgrade their back office architecture to support new business models," he said.

    "By leveraging open source and technologies that help end vendor lock-in and drastically reduce the total cost of ownership of back-office systems, service providers can proactively move toward new service offerings."

    Messer said these new service offerings, together with the adoption of new business models, gave them the competitive edge they need to succeed with significantly reduced financial risk.

    Pricing for blee(p) Enterprise Edition is based on the number of subscriber lines per number of installed systems it is used to manage.

  • Back Office Software is "Bottleneck" Preventing Telecom Service Providers From Competing


    Telecom service providers are competing in saturated markets and many are experiencing flat or declining margins in the economic downturn.

    That’s the opinion of Jim Messer, CEO of Transverse, who said legacy back office software is often what keeps them from being agile in the marketplace.

    He was speaking after Transverse was named in the "Cool Vendors in Telecom Operations Management (TOM) 2009" report by Gartner.

    In the report Transverse is identified by Gartner as one of four TOM vendors worldwide who they consider to be at the cutting edge of telecom business support systems and operations support systems.

    The report features an analysis of the company and its Business Support Solutions (BSS) solution blee(p).

    It introduces a new way to deploy and manage back office functions and is aimed at helping service providers reduce the financial risks associated with rolling out new business models by aligning back office infrastructure with business goals.

    Messer said a technology refresh of legacy, back-office systems was long overdue for many service providers.

    He said Transverse’s state-of-the-art open source approach made it easier and more cost effective for service providers to take advantage of new business models.

    "We’re pleased that Gartner has identified Transverse as a Cool Vendor. We’re a company that can uniquely have an impact in addressing this industry-wide problem," he said.