Empirix, a provider of VoIP monitoring solutions, announced that its products are now compliant with key contact center solutions from Avaya.
The Empirix Proactive Communications Assurance solution is now compliance-tested by Avaya for compatibility with Avaya AuraTM Communication Manager on Avaya S8700 servers with MCC1 Media Gateways and Avaya Proactive Contact with PG230RM.
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VOIPFUTURE, a vendor of Next Generation Technology (NGT) for the analysis and diagnosis of voice quality in VoIP networks, claims the company’s Smart Monitoring Probes are the first to monitor multiple GB/s links at full line rate.
RTP Monitoring Probe generates detailed diagnostics for every 5-second of a call stream. The company says this innovative voice quality evaluation technology provides precise information about individual in-call quality as well as network-wide service status.
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