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  • Cisco maintains its lead on the Enterprise Session Border Controller Market

    Market research firm Infonetics Research released its Enterprise Session Border Controllers report for the 2nd quarter of 2013 (2Q13). This report tracks the eSBC session shipments and vendor revenue.

    The research company indicated that Cisco has capitalized on its premier position in the market in gateways, routers and IP PBXs in selling its SBCs. The report indicates that Cisco led the eSBC market with 27% of worldwide revenue.

    According to the market highlights, the Enterprise SBCs are set to replace the VoIP Gateways, PBX vendors, routers and spurring gateways as the next generation border elements to integrate SBC technology.

    Infonetics estimates that 2012 and 2017, there will be a 17% market growth in the global enterprise SBC.

    The major market of enterprise SCB today is North America. However this is projected to change as other regions increase the adoption of SIP trunking, IP call centers as well as unified communications.

    Small and large businesses are making use of SCBs to enable interconnect disparate systems, SIP trunking as well as enhanced security in their voice networks.

    Infonetics quarterly SCB report captures the worldwide market size, 2017 forecast, market share and enterprise SCB revenue. The research focused in the Asia Pacific, Europe, Middle East and Africa, North America and Latin America.

    The companies that were tracked include Edgewater, Oracle, AudioCodes, Cisco, Dialogic, Adtran, Avaya, Siemens Enterprise, OneAccess, Ingate, Edgewater and Sonus Networks.

  • Demand Up, Prices Down for Carrier VoIP and IMS Equipment

    The total service provider VoIP equipment market, including trunk media gateways, SBCs, media servers, softswitches, and voice application servers, decreased 9% from 2Q10 to 3Q10, to $511 million, according to Infonetics Research. While revenue is down for the quarter, shipments for almost all segments in the market are up sequentially.

    The research firm has just released its third quarter (3Q10) Service Provider VoIP Equipment and Subscribers and IMS Equipment and Subscribers market share and forecast reports.

    The raport finds that Asia Pacific is the only region expected to post year-over-year revenue growth in 2010 for service provider VoIP equipment and that in 3Q10, GENBAND leads the combined carrier VoIP and IMS equipment market for worldwide revenue.

    “The number-one story that will come out of 2010 for the IMS and carrier VoIP equipment markets is China, where conditions are driving volumes up and pushing prices down. There are large network transformation projects underway in China, so demand for equipment is very strong, but at the same time, vendors are willing to push the pricing limits to get into strategic accounts,"noted Diane Myers, directing analyst for VoIP and IMS at Infonetics Research.

    "In the third quarter of 2010, every product category except media servers was impacted by pricing pressures, so while shipments were up for most segments, total worldwide revenue took a hit. Looking at the long-term prospects, the network elements that are best poised for solid growth are those that facilitate the migration to all-IP networks, such as session border controllers (SBCs),” she added.

    According to the report, the worldwide IP Multimedia Subsystem (IMS) equipment market, including IMS core equipment and application servers, grew 4% in 3Q10, on the heels of a 34% jump in the previous quarter.

    In 3Q10, the 4 top vendors, Alcatel Lucent, Ericsson, Huawei, and Nokia Siemens Networks, continue to fight it out for new deals and replacement RFPs. Ericsson and Nokia Siemens saw revenue growth with CSCF in a relatively flat quarter.

    Overall, the IMS equipment market is experiencing strong and healthy growth, driven in the near-term by the continued adoption of VoIP services and service provider migration of VoIP services to IMS networks.

    Longer-term, the IMS market will get a boost from the push for enhanced mobile services, with LTE being the most significant driver, as the analysts claim.

  • BT, T-Systems, Vodafone Among Top Hosted Business VoIP Services Leaders in EMEA

    There are over 100 service providers offering business VoIP services in EMEA and new ones being added every quarter, according to “EMEA Business VoIP Services Leadership Matri,” a new report recently released by Infonetics Research.

    “In all parts of EMEA, including Africa and the Middle East, we are seeing strong deployments of IP Centrex services. In evaluating the top 10 IP Centrex providers across the region, we found the list dominated by incumbent operators,” said Diane Myers, directing analyst for service provider VoIP and IMS at Infonetics Research

    According to him, this is reflective of the services landscape in EMEA, which consists of providers competing nationally rather than regionally, resulting in few of the top 10 providers competing against each other.

    The most interesting result is the growing success of providers focused on FMC (fixed-mobile convergence) capabilities, capitalizing on the trend of businesses moving more employees to only mobile devices, says the report.

    The analysts also found that providers with IP Centrex service offerings in multiple countries have an edge in terms of total subscribers or seats due to the size of their network footprints.

    According to the report, the top EMEA IP Centrex service providers overall are, in no particular order: T-Systems, BT, and Vodafone. There is a growing list of providers close behind this top 10 across Western and Eastern Europe and also Africa, signalling continuing strength in IP Centrex across the region

    Unlike in North America, where IP Centrex providers are predominantly competitive operators with financial constraints, financial stability is a non-factor in analyzing the top 10 providers in EMEA.

    The report also says that, while in North America only a few providers have broken the 100,000-seat mark, the top providers in EMEA are all close to or exceed 100,000 IP Centrex seats

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  • Report: Worldwide VoIP Market Grew to $20.7 Billion; Strong Demand Continues

    Infonetics Research released its biannual VoIP and UC Services and Subscribers report, which tracks business and residential/SOHO voice over IP services and includes a North America Business VoIP Services Leadership Matrix that analyzes and ranks the top service providers in the VoIP business services market.

    The research shows IP connectivity services currently make up about a third of total VoIP business service revenue, growing to 40% of the total by 2013 (managed IP PBX services and hosted VoIP and UC services make up the balance).

    The current sweet spot of the North American IP Centrex market is small business (those with fewer than 100 employees). Roughly two-thirds of all IP Centrex seats sold in the first half of 2009 went to small businesses.

    The report shows that demand for residential and business VoIP services continues to grow even as spending in other communication areas tightens. For the first half of 2009, the worldwide VoIP services market grew to $20.7 billion. Residential VoIP services remain healthy, comprising the majority of worldwide VoIP services revenue, and subscribers are up 14% from the end of 2008.

    “On the business VoIP side, while managed IP PBX revenue growth has slowed in line with IP PBX shipments, we are expecting IP Centrex and hosted UC service revenue to grow 26% year-over-year in 2009,” explains Diane Myers, directing analyst for service provider VoIP and IMS at Infonetics Research.

    While the largest VoIP services opportunities are in North America and EMEA (Europe, Middle East, Africa), demand for VoIP services is growing fast in Asia Pacific and Central and Latin America.

    For the first half of 2009, Japan’s NTT, France Telecom, and Comcast in North America retain their leadership as the world’s largest residential VoIP service providers, together holding nearly 20% of the world’s VoIP subscribers

    Infonetics forecasts the number of residential/SOHO VoIP subscribers will reach 225 million by 2013.

  • Fixed-Line VoIP Service as a Mainstay of IMS Deployments

    Communications market research firm Infonetics Research released results from its IMS Plans: Global Service Provider Survey, published last week as part of its Service Provider VoIP and IMS Continuous Research Service.

    The survey provides a strategic overview of service provider IMS network plans, service offerings, core product features and capabilities, drivers and barriers to deploying IMS, and ratings of 10 IMS vendors: Acme Packet, Alcatel-Lucent, BroadSoft, Cisco, Ericsson, HP, Huawei, Nokia Siemens Networks, Sonus, and ZTE.

    The research shows that the IMS market is advancing from early-stage services to the next phase. According to Diane Mayers, Infonetics’ Directing Analyst for Service Provider VoIP and IMS, the two most important indicators are:
    • the higher number of service providers planning to offer services beyond fixed-line voice—such as video and mobile services—by 2011;
    • the shift in IMS deployment drivers, which include the opportunity to offer converged services, deploy new applications and services, and consolidate networks.

    80% of Infonetics’ service provider respondents run fixed voice over IMS today or will by 2011, making fixed-line VoIP service the current mainstay of IMS deployments.

    More than half of the service provider respondents plan to deploy video telephony and converged mobile/fixed-line services over the next 12–18 months.

    The report also unveils that the top three IMS applications operators expect to offer over the next two years are mobile-related: FMC, mobile presence, and mobile messaging.

    "On the vendor front, Ericsson continues to be the leading IMS vendor, but Huawei has made the most progress in terms of deployments and vendor perceptions. Huawei poses a credible and serious threat to Ericsson, Alcatel-Lucent, and Nokia Siemens based on the number of providers with Huawei IMS products under evaluation, and overall perception of Huawei across a broad set of criteria," said Myers.