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Tag: desk-phone

  • 8×8 Partners With Polycom

    8×8 announced it has signed a partnership agreement with Polycom enabling it to offer Polycom’s IP telephony and conferencing solutions to 8×8 Virtual Office hosted VoIP subscribers.

    8×8’s initial offering features the Polycom SoundPoint IP 335 desk phone. According to the company, the SoundPoint IP 335 is “a high quality, entry-level SIP phone that seamlessly integrates with 8×8’s systems to deliver advanced telephony features such as auto attendant, voicemail, Caller ID, call forwarding, conference bridge and Polycom HD Voice at an affordable cost.”

    In addition, these phones also include a capability called Voice Quality Monitoring (VQMON), which gives 8×8 the ability to monitor in real-time the quality of a customer’s call. This feature helps the company quickly diagnose customer issues, provide faster problem resolution and ultimately deliver better service.

    8×8 also informed that they will be introducing additional SoundPoint IP desktop phones, SoundStation IP conference phones and Polycom KIRK wireless phones and accessories in the coming weeks and months.

    "8×8 is very pleased to be working with Polycom as we fulfill our separate, but common, commitment to deliver affordable, high quality voice solutions to businesses of all sizes," said 8×8 Chairman & CEO Bryan Martin.

    "Polycom’s reliable, cutting edge offerings will be a valuable addition to our IP phone portfolio and a tremendous vehicle for enabling our Virtual Office customers to experience and benefit from technological advancements such as HD Voice," he said.

    "8×8 has established itself as an innovative and successful provider of hosted PBX and unified communications services and we look forward to working together to offer cost-effective, high-quality voice solutions," said Jim Kruger, Polycom vice president of Solutions Product Marketing.

    He added: "With more and more businesses gravitating toward cloud-based solutions, features like HD voice, integration with key business applications, and other powerful IP-enabled features have become an increasingly important component of any communications solution."

    Related news
    8×8 Awarded Virtual Telephone Extension Patent
    8×8 Announces Voice over 3G Update to its iPhone App
    Leading Technology Companies Announce HD Voice Initiative in the U.K.

  • snom: Drive to Unified Communications Remains Strong


    Mike Storella, director of business development at VoIP phone maker snom, believes unified communications is the strongest segment in the communications industry.

    As customers look to become leaner and meaner, he stresses the advantages offered by wireless technology, such as WiFi, saying he feels it should be "everywhere".

    "Our latest snom VoIP Desk phone 8xx series all do WiFi, I don’t know the percentages but it is drastically less expensive to deploy an all WiFi office eliminating cat5 cable runs and increased Ethernet switch deployments," he said.

    Headquartered in Germany, snom has a range of eight VoIP business phones and is a worldwide provider. It works with any platform that uses the SIP protocols for VoIP.

    In an interview with TMCnet, Storella said the company has learnt that ROI "rules the day" for customers to make a positive choice to buy a replacement solution for their voice communications.

    He said the economic situation hasn’t affected the company’s decisions to invest in markets and products.

    "Times might be tough, but it is no time to lose faith that your products solve problems and needs for customers as they try to compete better in their business," he said.

    "If our products do what we say they do, customers need them to increase their productivity."