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  • Microsoft Lync: A New Name for a New Generation of UC Solutions

    Microsoft announced the release candidate of Microsoft Lync, the next generation of Microsoft’s unified communications software. Lync is the new family brand for the products formerly known as Communications Server, Communications Online and Communicator, and it also now includes Lync Web App, and Lync Online.

    The release candidates of Lync 2010 and Lync Server 2010 are now available for businesses of all sizes to try for free. Microsoft said this broad release candidate is the last step toward release to manufacturing and general availability scheduled for later this year.

    According to the company, Lync can make every engagement a virtual face-to-face meeting, because any interaction can include video and audio conferencing, application and desktop sharing, instant messaging, and telephony.

    Lync has been designed from the ground up to work with Microsoft Office, SharePoint and Exchange, which helps reduce end-user adoption hurdles and increase return on investment. People can also stay connected to others on a wide range of devices while away from the office and manage their communications and calls in new ways, such as moving a call from a PC to a mobile device while leaving the office without disrupting the conversation.

    Microsoft revealed that more than 120 enterprise customers and partners are enrolled in the Microsoft Technology Adoption Program (TAP) for Lync, testing early releases and providing feedback, and over 400 unified communications partners are involved in readiness activities, preparing for general availability of the software later this year.

    In addition, more than 30 partners have announced beta versions of their Lync-compatible hardware, software and service products. Hardware products include a variety of internet protocol phones and USB endpoints optimized for Lync. Software solutions include contact centers, call recording, accounting and new applications that incorporate communications right within business processes. Routing services work with Lync to allow companies to meet United States E-911 requirements for all U.S.-based workers, regardless of location.

    “Over the past five years we have been on a journey to transform communications with the power of software,” said Gurdeep Singh Pall, corporate vice president of Unified Communications at Microsoft.

    “Lync delivers on this vision by unifying enterprise voice, instant messaging and web-, audio- and videoconferencing into a new, connected communications experience,” he added.

  • TwinStrata and Veeam Software Team Up to Deliver Cloud Storage for VMware Backups

    TwinStrata has announced that it is jointly delivering "a highly efficient, cost-effective" solution for the creation and storage of VMware backups with Veeam Software, winner of Best of Show at VMworld 2010.

    According to the company, TwinStrata’s CloudArray software, when used in conjunction with Veeam Backup & Replication, gives organizations easy access to secure, highly scalable, pay-as-you-go Cloud Storage for their VMware backups.

    TwinStrata’s CloudArray is the first purpose-built software solution to enhance data protection at a substantial cost savings compared to traditional off-site storage, delivering simple, affordable, and secure storage solutions to IT environments.

    With this new joint offering from Veeam and TwinStrata, companies using tape systems or disk-to-disk backup for data protection can select CloudArray as the backup target for Veeam Backup & Replication. To ensure data security and privacy, CloudArray encrypts data prior to transporting it to cloud storage. When combined with Veeam Backup & Replication’s advanced deduplication capabilities, the two products offer a high degree of savings for both bandwidth and end point storage requirements.

    In addition, CloudArray Compute-Anywhere allows businesses to restore on-site, offsite or in the cloud.

    "This combined solution will enable a whole new level of business agility, efficiency and cost management for businesses that need to backup their VMware environments," said Doug Hazelman, senior director, product strategy, Veeam Software. "Together with TwinStrata, we can provide companies with economical off-site storage with all the availability, security and performance characteristics of local data storage – available any time, anywhere."

    "We are an agnostic infrastructure services organization that works with multiple vendors to find the most efficient and cost-effective solution for each client," said Jason Schuerhoff, vice president of sales, Sublime Solution.

    "We often recommend the Veeam and TwinStrata strategy because many of our clients don’t have the ability or flexibility to conduct offsite backups for disaster recovery purposes. However, the combination of these two products lets them back up and replicate their virtual infrastructures into the cloud as if they were local, thereby giving them access to the information at any time and from anywhere. Plus, they avoid the cost associated with co-location infrastructures. Most small and medium sized companies will find this solution pays for itself within 12-18 months," he added. 

    Related news
    TwinStrata Improves Its CloudArray Cloud Storage Software
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  • Storage Software Market Delivers Continued Growth in Q2

    According to the IDC Worldwide Quarterly Storage Software Tracker, the worldwide storage software market experienced continued gains in the Q2 2010 with revenues of nearly $3.0 billion, representing 3.3% growth over the same quarter one year ago, but a 2.3% decrease from the previous quarter.

    "The gains in the storage software market in the second quarter were largely the result of overall growth from some of the large suppliers. The growth for the quarter came from EMC (up 13.3% year over year), IBM (up 10.6%), and NetApp (up 6.0%)," said Laura DuBois, program vice president, Storage Software at IDC.

    "From a segment perspective, growth is coming from spending in four segments of storage software: data protection and recovery (up 4.9% year over year), archiving (up 8.2%), storage management (up 5.8%), and storage infrastructure (up 12.7%)," she added. 

    The storage software revenue growth of 3.3% is in line with worldwide external disk storage systems factory revenues, which posted year-over-year growth of 20.4%, totaling $5.0 billion in the second quarter of 2010.

    Top 5 Vendors, Worldwide Storage Software Revenue, Second Quarter of 2010

    (Revenues are in Millions)

  • MZA: Avaya Continues to Lead PBX Market

    The latest figures released by analyst firm MZA have shown that the Corded PBX market (excluding Micro PBX products) increased by 16% in Q2 2010 compared to Q2 2009 at a global level.

    According to MZA, these results show mixed fortunes depending on the sales region and point towards a turbulent road to recovery with fragile growth rates.

    The report finds that Western Europe, for example, which represented more than one-quarter of the overall global market, showed only weak levels of growth as volumes here increased by a meagre one percent in comparison to Q1 2010.

    One of the major contributing factors to this was the result for the UK market, ordinarily the second largest in the region, which declined in Q2 2010 by 5% compared to Q1 2010. However, in a reversal of fortunes, Germany demonstrated growth of 8% in Q2 2010 compared to Q1 2010 after it previously had dropped by 12% sequentially. According to analysts, both of these results illustrate the extremely volatile nature of the recovery in Western Europe.

    North America, on the other hand, posted an encouraging set of results this quarter, both in comparison to the same quarter of last year (up by 18%) and sequentially (up by 13%), although this still leaves the market adrift of its 2008 average quarterly run-rate of over three million extensions.

    Research by MZA shows that one of the biggest increases globally was recorded in Eastern Europe, where volumes have started to pick up following some of the toughest trading conditions. In Q2 2010, the market increased by 35% compared to Q2 2009. Much of the increase was driven here by Russia, where volumes are normalising but still have a long way to go.

    The second largest growth rate was registered in Asia Pacific (excluding Japan), where an increase of 19% in Q2 2010 was recorded over Q2 2009.

    Avaya continued to lead the world PBX market, growing market share from 13% in Q1 2010 to 15% in Q2 2010. Its leadership position was first attained as a result of the acquisition of Nortel.

    Cisco was in second position with a stable 12% market share while Panasonic moved from fourth position in the last quarter to third position in this, maintaining its 11% share. Panasonic continued to lead in the Below 100 Extensions sector with a steady 16% market share, ahead of NEC in second position and Avaya in third position. In the Above 100 Extensions market, Cisco was the market leader with a 24% market share, followed by Avaya.

    World IP Extensions Market

    The raport also finds that the IP extensions market grew by 27% compared to Q2 2009, which was greater than the 16% rise seen in the total extensions market. The Below 100 IP Extensions market grew by 33%, while the Above 100 IP Extensions market increased by 25%.

    In both instances, increases in the IP extensions market far outweighed the growth seen in the total market and also the growth in the Below 100 Extensions market continued to outpace the growth seen in the Above 100 Extensions market as the adoption of IP to the desktop becomes more widespread.

    Cisco maintained its leadership of the IP extensions market with a 33% market share, followed by Avaya at 21% and NEC with 10% market share.

  • Privus Mobile Debuts Real-Time Caller ID and Text ID for BlackBerry

    Privus Mobile, the Caller ID solution for BlackBerry smartphones, has released new features for its smartphone Caller ID application delivering real-time caller and text identification.

    Through this feature Privus Mobile announces the name of the incoming call or text for true hands-free operations regardless of whether the person is in the user’s contact list or not.

    While there are a few applications offering Caller ID, they are all forced to show the Caller ID after the call is coming in due to BlackBerry programming restrictions as well as lack of support for simultaneous data and voice.

    According to Privus, this is the first time BlackBerry users have been able to receive true Caller ID on their phone when the call is coming in as well as the name associated with incoming text messages from people not in a phone’s contact list.

    Privus was able to get around notification limitations by leveraging its new Voice Cue functionality in the 4.0 update. Now, users will be notified of the name of the incoming caller via a voice announce feature. “Not only does this allow users to hear the name of the incoming call as it’s coming in and decide whether it’s worth the effort to get off the couch and answer the phone, but it enables true hands-free operation when they are driving,” as the company said.

    Privus Mobile for BlackBerry Version 4.0 features:

    Caller ID – Enables users to see the name associated with any incoming call on their BlackBerry smartphone – not just those already in the contact list
    Text ID – Displays the name associated with incoming text messages – not just those already in the contact list
    Voice Cue – Announces the name of callers from the user’s contact list and from Privus Mobile’s real-time Caller ID for callers not already in the contact list to allow for true hands-free operation
    Caller Name Look-up – Enables users to look up the name associated with any telephone number through one of the world’s most comprehensive caller information databases from Accudata Technologies.

    “The days of scrambling to find your phone so you can see, or guess, who’s calling are over. No longer will you have to fumble around the passenger seat in the car to find your phone so you can see who’s calling even if you’re already wearing a Bluetooth headset,” said Greg Smith, president of Privus Mobile. “Now you can see and hear the name behind the number for incoming calls or texts on your BlackBerry. It’s the perfect combination of true functionality and convenience in a smartphone application.”

    The application is compatible with all BlackBerry devices including the newly-released BlackBerry Torch, BlackBerry Tour, BlackBerry Curve and BlackBerry Bold.

    Related news
    Real Caller ID for Your Mobile Phone: Interview with Greg Smith, CEO of Accudata Technologies
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  • Skype Launches Channel Partner Program in the U.S.

    Skype has announced the introduction of the Skype Channel Partner Program to help businesses who are looking to use Skype for their collaboration and communication needs.

    According to Skype, the goal of the program is to establish a qualified network of channel partners in the United States that can assist companies interested in using Skype “to improve their productivity and optimize their communication costs.”

    Through the Skype Channel Partner Program, qualified Channel Partners will receive training, sales and marketing collaterals, customer tracking and reporting tools, as well as support and account management from Skype.

    Once trained and certified by Skype, the partners will be equipped to provide their own consulting, installation, configuration, maintenance and support services to business customers who wish to use Skype’s business solutions, including the Skype Business Client, Skype Manager and Skype Connect.

    Channel Partners will help businesses set up Skype and buy and use Skype products. For example, they will help Skype Manager customers use and manage the Skype Business Client on their desktop and mobile phones via business accounts or connect their existing private branch exchange (PBX) or Unified Communications (UC) systems to Skype using Skype Connect.

    They may also sell third-party hardware and software for use with Skype. Channel Partners will not be reselling any Skype products to customers; all Skype products will be bought directly from Skype.

    According to Skype, already twenty VARs and system integrators have been enrolled in and trained as part of the program and have started marketing and selling their own services and third-party hardware and software for use with Skype’s business solutions.

    Skype said will also work with manufacturers of the IP-enabled PBX and UC systems that have already been certified as interoperable with Skype Connect to introduce the Skype Channel Partner Program to their existing channel partners.

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  • Leading Technology Companies Announce HD Voice Initiative in the U.K.

    XConnect, Polycom, BroadSoft and Dialogic announced an initiative to promote the adoption of high-definition voice by service providers in the United Kingdom.

    Through workshops and cooperative communication and marketing, the HD initiative is designed to raise awareness and educate service providers about the benefits of HD voice and help them resolve implementation challenges.

    As part of the initiative, XConnect announced that the XConnect Global HD Voice Federation is now open to HD voice-enabled service providers globally, following its successful launch in the United States.

    First to join from the U.K. are service providers Simwood, SureVoIP and thevoicefactory.

    The federation enables the exchange of HD voice calls among all participants, all interconnecting through XConnect’s carrier hub and routing through phone-number lookups via its carrier ENUM registry.

    The companies joining XConnect in the initiative are market leaders in their sectors of the HD voice ecosystem. Polycom set an early stake in the ground through its SoundStation IP conference phones and SoundPoint desktop phones featuring Polycom HD Voice technology. BroadSoft is the leading global provider of IP-based communications services to the telecommunications industry. Dialogic is a prominent provider of multimedia and signaling technologies and platforms.

    HD voice enables users to experience clearer, higher-quality and more effective voice communication through the use of wideband codecs on IP networks. However, in most cases, to benefit from improved sound quality, callers must be on the same network. XConnect says they have established the HD federation to allow cross-network support for HD voice and potentially for multimedia IP-based services, such as presence and video.

    “The U.K. is ripe for HD voice due to increasing migration to IP and the quest among service providers to differentiate their offerings and deliver greater value to their customers,” said XConnect CEO Eli Katz.

    He added, “We are delighted to have facilitated the world’s first cross-network international HD voice calls via a federation – a step that paves the way for global mass-market adoption of HD voice.”

    Explaining why his company has joined the HD federation, thevoicefactory CEO Martin Sims said: “We realise that to compete effectively where broadband is a given, we have to move ahead of the pack. In a business market where many different languages and accents are the norm, high-definition voice will help us add value to our services.”

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    XConnect Offers Trial of High-Definition Calling

  • SoliCall Releases Personal PBXMate for SMB’s and Private Users

    SoliCall, a provider of real time noise reduction and echo cancellation solutions for voice calls, has announced the release of a personal version of its enterprise level PBXMate product.

    The PBXMate is being used by organizations to improve audio quality in their VoIP network. Now it will also be available for individuals who are using SIP phone (or SoftPhone) looking to improve audio quality.

    According to the company, with the Personal PBXMate all parties will enjoy a high quality audio during VoIP call. “This is another step to make our solutions accessible for all users. Both small businesses and individuals will now be able to enjoy the technology that has grasped roots and became popular among large corporations”, said Adam Moore, Director of Media Relations at SoliCall.

    The Personal PBXMate runs on Windows XP, Vista and Windows 7.

    Some of the key benefits of the Personal PBXMate:

    • Server Side Echo canceller (AEC) – your voice will never be echoed back at you. The server side AEC cancels echo before it reaches your ears.
    • Client Side Echo canceller (AEC) – no need to use headset or hold the handset anymore.
    • Server side noise reduction (NR) – shield your ears from irritating street noise / wind noise etc.
    • Client side noise reduction (NR) – make professional calls from your home office without exposing the other party to your ambient noise.
    • Automatic Gain Control (AGC) – makes sure the volume of the call is always set to a comfortable level.
    • Automatic call recording – your calls are automatically recorded using synchronized mode that overcomes network delays & buffering.
    • Key statistic indicators are displayed to help you measure the quality of the calls.

  • Nokia N8 Offcially for Sale at the end of September

    Nokia finally announced that Nokia N8, the company’s long-awaited, flagship handset, will be on-sale in the last week of September for £429 SIM free or on contract from £35 per month.

    The Nokia N8 introduces a 12 megapixel camera with Carl Zeiss optics and Xenon flash, HD-quality (720p) video recording, film editing software and Dolby Digital Plus surround sound.

    Among the features of this Symbian^3 smartphone are:

    • On-demand Web TV (CNN, E! Entertainment, Paramount and National Geographic and others)
    • HDMI connection
    • Navigation with Ovi Maps
    • Up to three personalised home screens
    • Integrated social networking: all social networks in a single app
    • Flick scrolling and pinch-to-zoom
    • Ovi apps
    • 3.5 inch widescreen (640 x 360 pixels) capacitive touch
    • 6GB mass memory + micro SD card slot, 135MB internal memory, support up to 32GB memory cards
    • 1200mAh BL-4D battery

    "The Nokia N8 is perfect for creating and sharing great content in high-definition, using HDMI out to connect to your TV as well as hot-USB swap. We’re making it fun and easy to capture and share memorable moments on the go," said Mark Loughran, General Manager, Nokia UK.

    Related news
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  • Cell Phone Antenna Troubles? Radio Frequency MEMS Come to the Rescue

    Help may be on the way for iPhone 4 users frustrated by dropped calls with the arrival of Radio Frequency Microelectromechanical Systems (RF MEMS), semiconductors that can improve the performance of antennas in cell phones, according to the market research firm iSuppli.

    Long plagued by technological hurdles and other disappointing setbacks, RF MEMS are finally ready for the big time, with revenue projected to double in 2010 and more than triple in 2011, as the analysts say.

    From slightly less than $4 million in 2006, global RF MEMS revenue is anticipated to climb to $8.1 million this year—and then surge to $27.9 million in 2011, according to iSuppli. By 2014, revenue will reach a whopping $223.2 million—a far cry from the industry’s extremely modest beginnings.

    “More than 50 percent of cell phones shipped in 2014 will feature some form of front-end-module tuning using RF MEMS technology,” said Jérémie Bouchaud, principal analyst for MEMS and sensors at iSuppli.

    “The implementation of RF MEMS switches and varactors in mobile phones could help boost the performance of smart phones like the iPhone 4, which made news headlines recently because of a problematic antenna that resulted in dropped signal strength. RF MEMS are also ideal for impedance matching of the Power Amplifier,” he said.

    Although other technologies will address antenna issues, including SoS FETs and BST varactors, MEMS deliver the best performance in terms of insertion loss.

    According to iSuppli analysts, RF MEMS switches have been used in small volumes in instrumentation applications because of their small form factor and excellent RF performance. However, despite initial promise, they failed to take off on a large scale because of myriad commercialization and technological obstacles. All that is about to change as RF MEMS technology begins to realize its potential because of strong product offerings from a number of major suppliers.

    The report finds that Seven firms are sampling RF MEMS products.

    California-based WiSpry Inc. and Japan’s TDK-Epcos are offering RF MEMS for high-volume cell phone applications. On another front, U.S. firms Analog Devices Inc., Radant Technologies Inc. and XCOM Wireless Inc.—in cooperation with relay manufacturer Teledyne Technologies Inc.—as well as Japanese supplier Omron Corp. are targeting high-end applications for testing and instrumentation such as ATE and RF test. U.S. startups Radant MEMS and MEMtronics focus on defense applications.

    "In particular, interest is growing among mobile handset manufacturers on how RF MEMS can be used for the front-end tuning of cell phones to improve antenna performance, given the advent of new wireless standards like LTE for 4G technology. WiSpry—which has garnered several design wins for its MEMS varactors—is expected to commence volume production by the fourth quarter this year," said Bouchaud.