The total service provider VoIP equipment market, including trunk media gateways, SBCs, media servers, softswitches, and voice application servers, decreased 9% from 2Q10 to 3Q10, to $511 million, according to Infonetics Research. While revenue is down for the quarter, shipments for almost all segments in the market are up sequentially.

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Dell’Oro Group reported that the Unified Communications market expanded to its highest level since 2008 in the third quarter this year. Strong second half seasonality helped offset weakness in Europe as the Unified Communications market expanded 7 percent sequentially.

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IDC today announced the results of a new survey revealing that mobile shopping "warriors" (hyper-connected individuals) and mobile shopping "warrior wannabies" (moderately connected individuals) will account for 28% or $127 billion of the $447 billion the National Retail Federation (NRF) predicts U.S. consumers will spend this holiday season.

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Avaya introduced the new version of Avaya IP Office—the company’s flagship communications solution for small and medium-sized enterprises. According to the company,  Avaya IP Office Release 6.1 delivers a host of business collaboration and customer service enhancements "that can improve ease-of-use and worker productivity for SME workers, and generate significant new efficiencies for businesses."

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