Tag: voicemail

  • West&Central AfricaCOM'09: African Mobile Growth Opportunities Attract Record Numbers


    While the African teleco market may not capture the headlines as much as other parts of the world, that’s not to say it’s being overlooked by the industry.

    So it’s good to see the organisers of West & Central Africa’s largest telco event announcing record pre-registered attendance for the AfricaCOM event in Abuja, Nigeria.

    Ian Hemming, CEO of event organisers Informa Telecoms & Media, said the 554 companies from 53 countries that are attending represent a 44 per cent uplift from last year.

    Getting underway today, the two-day event caters for the region’s whole telecom ecosystem – fixed, mobile, wireless, satellite and integrated operators and service providers, investors, regulators, vendors and analysts.

    Among the companies attending for the first time is Movius, the Atlanta, Georgia-headquartered messaging, collaboration and mobile media solutions specialist.

    Michael Edgett, director of product marketing at Movius, said the company – formed in 2006 with the merger of IP Unity and the Messaging Division of Glenayre – has had a presence in Africa for a long time.

    Its most recent dealings have largely been through channel partners, such as Nortel and Nokia Siemens, and South Africa-based operator MTN, which works throughout the region.

    However, he told smartphone.biz-news they also did some direct sales and, as part of the drive to build on these, Movius representatives are attending the AfricaCOM event for the first time this year.

    "Most of what we have been doing in Africa has been very simple voicemail and a few off-shoots," he said. "But we are seeing more growth opportunities and doing more ourselves."

    Edgett said this meant the company has been able to extend its presence in the area and show off some of its other products.

    For instance, Movius’ Voice SMS enables a user to send and receive an audio message, with a text message alert – allowing longer messages to be left.

    "We are starting to see a lot of interest in Voice SMS in parts of the world where literacy is low or there are multiple languages," said Edgett.

    The Voice SMS suite consists of both clientless solutions as well as Fun Talk SMS, a client solution that includes avatars, ringtones and background music.

    Movius’ Visual Mail Suite includes MessageMe Plus, a clientless visual mail service that functions on any phone using SMS or MMS.

    "There has been a lot of interest in Visual Voice Mail as a clientless solution and Voice SMS in general," said Edgett.

    Another area receiving attention is Community Messaging – which provides a service to people without phones by giving them a personal phone number that can be checked from a public phone.

    Edgett said this was attracting a lot of interest, particularly in rural areas or where people had moved to cities but wanted to contact friends and family in rural areas.

    Edgett said focused shows such as West & Central AfricaCOM have proved to be of real value in developing new markets.

    "We have continued to see a lot of growth in Africa and do not expect that to change," he said.

  • Skype Announces iPhone App,Video Calling Coming Soon?


    STORY UPDATED: see below

    Skype is now available for the iPhone – and will be coming to BlackBerry in May.

    The VoIP app on the iPhone is intended to only work over Wi-Fi and not 3G. It will allow iPhone subscribers to use phone numbers in their existing iPhone address book – without the need for duplicate lists.

    As always, it allows free calls between Skype users and charges for calls to landlines or mobiles.

    The VoIP app allows iPhone subscribers to use the phone numbers in their existing iPhone address book – without the need for duplicate lists.

    News of the VoIP client coming to the iPhone and Blackberry was first reported by Gigaom ahead of this week’s mobile-centric CTIA conference in Las Vegas.

    The application for the BlackBerry platform will work in a similar fashion to that for the iPhone.

    The iPhone and Blackberry apps are being seen as part of Skype’s efforts to expand beyond its PC stronghold.

    Skype Chief Operating Officer Scott Durchslag said getting the app onto the iPhone was the top request from customers.

    He said there was "pent-up demand" for the service on the Apple handset.

    Skype has already been announced for Nokia and Android phones, as wel as handset operating Windows Mobile.

    The service will also work on later versions of Apple’s latest iPod Touch device, which has Wi-Fi links but no cellular connection.

    While Skype video is very popular with desktop customers, Durchslag said that the company is still considering whether it will offer video for the iPhone or other phones.

    "We’re considering video carefully but we have a really high bar on the quality," and how the user interaction will work with other applications on iPhone, he said. "If we do it we will have to do it incredibly well."

    Some other pieces of functionality are missing.

    While Skype is certain its native client will provide superior audio quality – there is no need to route through another server and transcode audio – the app is missing text messaging, file transfers and integrated voice mail.

    This will undoubtedly help multi-function apps like Fring and NimBuzz maintain a healthy presence on the iPhone, which famously doesn’t allow for multiple programs running concurrently.

    UPDATE: Since being released on Tuesday it has emerged that Skype on iPhone does works over 3G, despite being intended only for use with WiFi.

    Users report it working over the 3G data connection if the beta 3.0 firmware is being run.

    Since VoIP over the 3G cellular is clearly forbidden in the SDK rules, it’s obviously due to a bug on 3.0 that it works.

    This raises the question of how long it will be before Apple closes the hole?

    But also, how did was the app "approved" and certified by for the App Store without first "testing" if Skype would work on the 3G connection?

  • Google Launches Free Voice Service


    Google today launched a free service in the US called Google Voice that gives users access to all their phones, voicemail and text messages through one phone number.

    The move is being seen as a threat to Skype – but also to telecom operators and technology firms.

    Initially Google Voice will only be available to existing users of GrandCentral, a service Google acquired in July 2007.

    But it is expected to be rolled out to the general public in the coming weeks.

    Google says the application helps users manage their voice communications better by improving the way they use their phones.

    It provides transcripts of voicemail and allows all SMS text messages sent and received to be archived and searched.

    The service can also be used to make low-priced international calls.

    Google says the new service will be similar to GrandCentral but with many new features.

    GrandCentral gives users a single number to ring their home, work, and mobile phones, a central voicemail inbox that you can be accessed on the web, and the ability to screen calls by listening in live as callers leave a voicemail.

    The service has been invite-only for nearly two years and has a sizeable waiting list.

    It’s too early to say for sure whether Google Voice is the beginning of the end for operators as a "voice pipe".

    What’s certain is that combined with Android it could begin to make life very interesting for them.

    The fact yet more data could soon be passing through Google’s hands is also making privacy activists just a little concerned.