Posts Tagged: crm

Juniper Research estimates that by 2011 the majority of all applications-related revenue will originate from applications delivered via applications stores. And this trend will continue, with the contribution of 4G (both WiMAX and LTE) giving subscribers the opportunity to experience better mobile voice and data services, via application stores.

Operators are only just beginning to realize that they have the existing assets to support their goal of launching an application store. By using the right avenues to tap into these assets, operators can fast track their venture into this exciting, profitable space.

There are 7 key factors that determine a winning application store strategy for operators.

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VIDEO INTERVIEW: Abdoulaye Sarre, Chairman and co founder of PCCI Group, was interviewed at the recent West & Central African Com conference held in Abuja, Nigeria.

He talks about the importance of customer relationship management and he thinks that in the near future more and more operators will outsource their CRM operations.

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