According to a recent market study made by Infonetics Research, the third quarter of 2012 saw a few positive changes in the leading business PBX telephony systems. Cisco was found to be the leading PBX business phone system vendor, followed closely behind by Avaya.
Cisco has managed to keep this top position for the last five consecutive quarters. Both Cisco and Avaya hold firm control of about 50% of the PBX business telephony market. Following in the footsteps of these two corporate giants, NEC has climb to third position with double digit growth over the quarter, and regretably, Siemens has slipped back into fourth place.
According to further studies made by Infonetics, the high roller in the Unified Comminications (UC) market is Mcrosoft, with a rise in revenues of approximately 40% over second quarter profits. Other top UC contenders are traditional telephony vendors such as, Cisco, Avaya and Siemens. "The UC market continues to experience general growth, but Microsoft seems to outpace other vendors in the market, " says Dian Myers, a renown analyst in the VoIP and IMS industry for Infonetics.
Other areas of enterprise telephony seem to be on a downturn with declines continuing for this third quarter.
At the same time, the enterprise telephony market continues to struggle in some aspects, with year-over-year declines continuing in the third quarter. This slowdown comes as a result of the tough economic times which have slowed business upgrades, and caused many to hold onto existing platforms. "However, market studies show that the market will move back into positive growth over the next year," says Myers.
The global PBX market, including TDM, hybrid and pure IP PBX systems, has seen an approximate six percent decline in this third quarterdue to continued market softness in Africa, the Middle East, and Europe, bud did see a 2.8 percent increase over prior quarters, according to the Infonetics telephony study.
Over the third quarter the average revenue seen by each new PBX line fell well below $200, an event that has not previously happened. Revenue continues to drop for now.